I don't understand your statement, "This has wiped out any access
(if it still exists) to his original MSN Hotmail account." How
exactly have you determined that? Did you go in your browser to
http://hotmail.com and accessed the account that way?
Have you set up his MSN Hotmail account in Windows Live Mail,
and if so, did it download any email messages?
Please note that MVPs are unpaid volunteers, and are not under any
obligation to handle your issue in a specific manner.
Like it or not, this is the age of specialization.
Different forums specialize in different applications. It is incumbent
upon you, the user, to seek out the forum that applies to your issue.
The forum (newsgroup, actually) to which you posted is dedicated to
supporting the Windows Mail program.
Issues pertaining to the Windows Live Mail program should be
posted in its newsgroup:
http://www.microsoft.com/communitie...dg=microsoft.public.windows.live.mail.desktop
or via your news reader: news://msnews.microsoft.com/microsoft.public.windows.live.mail.desktop