Vista vs. OneCare Firewall

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Guest

I am an original subscriber to Windows OneCare, which I've always used with
it's Firewall ON.

Upon installation of an upgrade from XP to Vista, I cannot access the
internet or Windows Messanger with the OneCare Firewall on - only when I shut
it off.

Is there a problem, do I have settings wrong somewhere, or what should I do???
 
I had a problem similar but not exactly the same. I think uninstalling and
reinstalling might help. Here is what I was told to do.

Uninstall OneCare. Run Cleanup Tool. Reboot. Reinstall OneCare.
• You can uninstall by clicking the Windows Pearl (replacement of start
button on bottom left), navigating to control panel, clicking on "programs"
and then selecting Windows Live OneCare and uninstalling it.
• You can get the 1.5 cleanup tool from
http://download.microsoft.com/download/4/c/b/4cb845e7-1076-437b-852a-7842a8ab13c8/OneCareCleanUp.exe
• You can re-install directly from http://onecare.live.com. As long as you
remember the Windows Live ID & password that you originally used for
installing OneCare, you should not have any trouble.

I hope this helps you!
 
Dale said:
I am an original subscriber to Windows OneCare, which I've always used with
it's Firewall ON.

Upon installation of an upgrade from XP to Vista, I cannot access the
internet or Windows Messanger with the OneCare Firewall on - only when I shut
it off.

Is there a problem, do I have settings wrong somewhere, or what should I do???
Click to expand...

Read this forum post -
http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1183525&SiteID=2

The forums are your best location for support from fellow OneCare users.
-steve
 
HOw soon do you expect to have a fix for OneCare??

Until then, is it safe to simply use the Windows Firewall instead of going
through the steps explained on the forum site you offered???
 
HOw soon do you expect to have a fix for OneCare??

Until then, is it safe to simply use the Windows Firewall instead of going
through the steps explained on the forum site you offered???
 
Dale said:
HOw soon do you expect to have a fix for OneCare??

Until then, is it safe to simply use the Windows Firewall instead of going
through the steps explained on the forum site you offered???
Click to expand...
It's been fixed, but since you performed the upgrade from XP to Vista with
OneCare in place, the defect hit you. You can use the information in the forum
post to correct it or you can uninstall and reinstall OneCare to get things back
to rights. If you choose to use the Windows Firewall instead of the OneCare
firewall, you lose the benefit of the OneCare managed two way firewall and you
will be in "red" status for now. Personally, I'd uninstall and reinstall
OneCare.
-steve
 
Hello Mr. Boots,

I don't know about the onecare firewall being fixed.

this is my experience, which I sent to ms on 4/22:



I am a lone, home end-user - only one computer on this "network"

I subscribed to the 90-day trial ms onecare package (73 days

remaining).

the onecare firewall seems to periodically, and without

annunciation, shut itself off: "windows firewall service is not running."

I forgot how I learned of the cessation.

attempts to turn it on yield, "due to an unidentified problem, Windows

cannot display windows firewall settings"

it's set for "automatic upgrade," and automatic upgrade appears to be

functioning normally. yet, in an attempt to get it running by "kicking"

it, I pressed the *manual* upgrade button; this yielded, "Windows

firewall was unable to make the requested updates."

windows firewall has been problematical since the beginning (about 5

-6 weeks ago): I was on the phone with 2 ms techs for nearly 4 hours

(countless reboots) to have vista's "windows security center" recognize

windows firewall.

I recently downloaded, from RealNetwork Website, and installed - but

never actually used - Real Player. It was not until after I installed that I

read RealPlayer's eula. it says that "I agree" to have RealNetwork

reconfigure my firewall, open the udp port, install cookies from

different companies (Rhapsody, Mozilla, to name two), and certain

other liberties (details elude me at this moment).

thinking that there may be a connection between this instant windows

firewall incident and the RealPlayer bundled adware shenanigans, I

uninstalled RealPlayer (one day after I installed it) - notwithstanding

that windows firewall has, as I've said, ceased before.

do you think that the onecare firewall stopped because RealPlayer

reconfigured firewall (opening a udp port, allowing cookies of who

knows what type)?

anyway, what can I do about getting onecare firewall turned back on?

and please offer me detailed, explanative instruction so I can learn

from this.

many thanks.
 
nweissma said:
Hello Mr. Boots,

I don't know about the onecare firewall being fixed.

this is my experience, which I sent to ms on 4/22:



I am a lone, home end-user - only one computer on this "network"

I subscribed to the 90-day trial ms onecare package (73 days

remaining).

the onecare firewall seems to periodically, and without

annunciation, shut itself off: "windows firewall service is not running."

I forgot how I learned of the cessation.

attempts to turn it on yield, "due to an unidentified problem, Windows

cannot display windows firewall settings"
Click to expand...

If you are using OneCare, the Windows Firewall is not supposed to be on. All
review of the firewall is done within the OneCare interface.
-steve
 
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