Vista upgrade: No confirmation email !!!!

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Guest

I ordered my Windows Vista upgrade trough the link on the HP website but i
did not get a confirmation email of my order.
Luckaly there was a option to print a confirmation page and i did that.

Can i send in the page instead or does the email contain more orderspecifics.

I mean, if you don't have a emailadress (and believe me, some people have)
what else is there to do than to sent in the page.
 
I have sent several emails to (e-mail address removed) but they all
bounced back because they were qeued to long.

I'm a little bit desperate here because i cant reach them by phone.

Richard G. Harper said:
Contact the support email address for assistance?

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Richard G. Harper [MVP Shell/User] (e-mail address removed)
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kingpin1966 said:
I ordered my Windows Vista upgrade trough the link on the HP website but i
did not get a confirmation email of my order.
Luckaly there was a option to print a confirmation page and i did that.

Can i send in the page instead or does the email contain more
orderspecifics.

I mean, if you don't have a emailadress (and believe me, some people have)
what else is there to do than to sent in the page.
Click to expand...
Click to expand...
 
I have sent several emails to (e-mail address removed) but they all
bounced back because they were qeued to long.

I'm a little bit desperate here because i cant reach them by phone.
Click to expand...

It is the holidays and the weekend and the new year.

Anyhow, they won't be shipping upgrades until after Vista gets a public
release, right?

"5. The upgrade software will ship within approximately 6-8 weeks from the
later (sic) of the date your completed redemption is received or the
applicable language version has been release in your country."

Since Vista really isn't due until Jan 30th, IITC, the upgrades aren't due
out until another month or so after that.
 
I am aware of this all but you have to give your creditcardnumber in order to
pay for the shipping and handlingcosts and i do not want to be billed for
something that i dit not receive because of a faulty ordering procedure.

And i am not sure that Microsoft will give me notice that sending in the
page isn't proper procedure.
 
I would contact these people (I don't know where you're located):

Who do I contact for more information or to send in my proof of purchase?
A: You can call us at Toll free (in the US) 800-817-5602 between the hours
of 8am-5pm Mountain Standard Time, Monday through Friday.

Mail: HP Windows Vista Upgrade Program, P.O. Box 1918, Orem, UT 84059-1918
Email: (e-mail address removed)
Fax: 801-431-5616

When will I receive my Windows Vista upgrade kit?
A: Upgrade kits will begin shipping in early 2007 after the Microsoft
Windows Vista Consumer launch.

HP Express Upgrade to Windows Vistaâ„¢
Program FAQs: US and Canada Program Only
http://h20219.www2.hp.com/services/cache/424812-0-0-225-121.html

CH
 
I am living in the Netherlands.

Chad Harris said:
I would contact these people (I don't know where you're located):

Who do I contact for more information or to send in my proof of purchase?
A: You can call us at Toll free (in the US) 800-817-5602 between the hours
of 8am-5pm Mountain Standard Time, Monday through Friday.

Mail: HP Windows Vista Upgrade Program, P.O. Box 1918, Orem, UT 84059-1918
Email: (e-mail address removed)
Fax: 801-431-5616

When will I receive my Windows Vista upgrade kit?
A: Upgrade kits will begin shipping in early 2007 after the Microsoft
Windows Vista Consumer launch.

HP Express Upgrade to Windows Vistaâ„¢
Program FAQs: US and Canada Program Only
http://h20219.www2.hp.com/services/cache/424812-0-0-225-121.html

CH
Click to expand...
 
As i wrote in my topicstart, i dont have a Asus PC but a HP Pavilion PC so
this probbably wont help.
 
Yep whups. How 'bout thisun then?

Contactgegevens

Microsoft B.V.
Boeing Avenue 30
1119 PE Schiphol-Rijk

Tel.: +31 20 5001500
Fax: +31 20 5001999



Hoe kan ik contact opnemen met Microsoft?

http://www.microsoft.com/netherlands/contact/feedback.aspx

Heeft u vragen? Neem dan contact met ons op. Ons telefoonnummer is
020-5001500. U kunt ook het online

Gebruik onderstaand formulier om een vraag te stellen, klacht in te dienen
of verbeteringssuggestie te doen. Wij nemen dan zo snel mogelijk contact met
u op. Wij kunnen uw bericht alleen verwerken als u alle velden met een *
erachter invult.

Let op! Gebruik dit formulier niet voor technische vragen. Daarvoor kunt u
terecht bij Technische productondersteuning.



http://h20219.www2.hp.com/services/cache/416458-0-0-152-472.html

http://www.microsoft.com/netherlands/windowsvista/getready/default.mspx


But as you wrote

http://www.microsoft.com/communitie...&tid=339582ca-e695-410a-aa2c-7d1c3bf38a6f&p=1


last week, and got this from Dale:

Regarding the Netherlands:
Software Upgrade Program HP
PO Box 252
7300 AG Apeidoorn
The Netherlands
Email:[email protected]
Fax: 31-55-543 3946

I'm sure if you're in the Netherlands that you could get a number for these
guys.

http://www.hp.com/country/us/en/wwvistaupgrade.html


Have a great year KP.

CH
 
I will try to contact them tuesdaymorning.

All the best for 2007 for you and your family too Chad !!!!
 
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