Vista update error 80073712 - No updates possible

  • Thread starter Thread starter ISR
  • Start date Start date
I

ISR

Windows Vista Update does not work any more

I just found out that my system did not update since 29 november 2007, the
error code is 80073712
on 27 november Windows Defender has been updated KB915597
on 30 november I did try to install KB917607, but it did not install

I have removed the temporary internet explorer files,
There is no pending.xml file in the winSXS folder
these are the files in the windows\system32 directory that start with WU*.*

13-11-2007 07:54 549.720 wuapi.dll
13-11-2007 07:54 31.232 wuapp.exe
13-11-2007 07:54 53.080 wuauclt.exe
13-11-2007 07:54 1.712.984 wuaueng.dll
13-11-2007 07:54 1.524.224 wucltux.dll
02-11-2006 10:46 87.552 WUDFCoinstaller.dll
02-11-2006 10:46 143.360 WUDFHost.exe
02-11-2006 10:46 181.760 WUDFPlatform.dll
02-11-2006 10:46 55.296 WUDFSvc.dll
02-11-2006 10:46 309.760 WUDFx.dll
13-11-2007 07:54 80.896 wudriver.dll
13-11-2007 07:54 33.624 wups.dll
13-11-2007 07:54 43.352 wups2.dll
18-05-2007 00:44 135.680 wusa.exe
13-11-2007 07:54 163.000 wuwebv.dll

What might be remarkable is the file date WUSA.EXE
Can that be the problem?? And how to solve this??
Or do you have other suggestions
 
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s).
 
I have the same problem, and also no "pending.xml" file that I could delete
as suggested in the previous post about this problem.
 
Got the same update failure problems...
I found those files 'windows\system32 directory that start with WU*.*', but
I can't remove them...
Like most people do, I regret that I have installed Vista.
 
I have recently had the same problem. I can not download KB942615. I get an
error code of 80073712. Any advice from the gurus.
 
Guru sez: Please begin your own thread about /your/ problem. State your
Windows and IE versions in your first post. Thank you.
 
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