E
evtide
Hi: My system is a HP DV-9000 series notebook running XP Media
edition, 2 gigs of ram, Core 2 CPU @ 1.66 Gigs, 2 internal hard drives
with tons of free space, only a few months old, has the 'Windows Vista
Capable' insignia, passes the upgrade advisor test fine.
I'm trying to install Vista Ultimate, and when I get to the part where
it's 'expanding files' I get this error at about 20%: 'Windows could
not prepare the computer to boot into the next phase of installation.
To install Windows restart the installation." I do what it says,
restart the installation, and always get the same message at about the
same point. Any ideas out there? I've searched around looking for some
help but haven't come across anything that looks like it fits my
particular problem.
I really don't want to do full wipe and install, as I have lots of
programs that I use, including Office 2007 upgrade edition and don't
want to loose it on a fresh install by wiping traces any old versions
that may be needed. Thanks so much to anyone who can offer any help
here. I've tried going through Microsoft call support and will
probably just jump out the window if I have to go through that again.
One thing that may be tripping me up: I ran HP's Vista preparation
utility initially thinking I was doing the right thing, but the only
option (I discovered partway through) was to do a clean wipe / install
- definitely not the way I want to go and a big reason I got Ultimate
vs. the other editions. This utility did wipe the G: partition that
held the XP Media install files (HP put the install discs on the hard
drive vs. providing the customer with actual DVD's).
XP runs fine, the system survives the botched install fine, but I
really do want to give Vista a shot. I'd love to hear from anyone
who's successfully overcome this particular install issue. Assuming I
can't make this bird fly, any tips for returning opened software?
Much thanks,
Mike
edition, 2 gigs of ram, Core 2 CPU @ 1.66 Gigs, 2 internal hard drives
with tons of free space, only a few months old, has the 'Windows Vista
Capable' insignia, passes the upgrade advisor test fine.
I'm trying to install Vista Ultimate, and when I get to the part where
it's 'expanding files' I get this error at about 20%: 'Windows could
not prepare the computer to boot into the next phase of installation.
To install Windows restart the installation." I do what it says,
restart the installation, and always get the same message at about the
same point. Any ideas out there? I've searched around looking for some
help but haven't come across anything that looks like it fits my
particular problem.
I really don't want to do full wipe and install, as I have lots of
programs that I use, including Office 2007 upgrade edition and don't
want to loose it on a fresh install by wiping traces any old versions
that may be needed. Thanks so much to anyone who can offer any help
here. I've tried going through Microsoft call support and will
probably just jump out the window if I have to go through that again.
One thing that may be tripping me up: I ran HP's Vista preparation
utility initially thinking I was doing the right thing, but the only
option (I discovered partway through) was to do a clean wipe / install
- definitely not the way I want to go and a big reason I got Ultimate
vs. the other editions. This utility did wipe the G: partition that
held the XP Media install files (HP put the install discs on the hard
drive vs. providing the customer with actual DVD's).
XP runs fine, the system survives the botched install fine, but I
really do want to give Vista a shot. I'd love to hear from anyone
who's successfully overcome this particular install issue. Assuming I
can't make this bird fly, any tips for returning opened software?
Much thanks,
Mike