Vista Ultimate Print Driver

  • Thread starter Thread starter Ben
  • Start date Start date
B

Ben

I am looking for help with installing the print driver for Samsung ML-2010
onto my laptop that is running Vista Ultimate 64 bit. When I tried to
install the driver on my laptop, all I got was an error message saying that
"The printer driver is not compatible with a policy enabled on your computer
that blocks NT 4.0 drivers"

I also have a desktop that is running the 64 bit version of Vista Home
Premium. When I plugged the printer into the desktop, I had no problems
installing the print driver. If both computers are running 64 bit version of
Vista, shouldn't the print driver work with both.
 
This is the usual reference for this problem:
http://support.microsoft.com/kb/931719

Are you sure that the notebook is running 64 bit Vista and not 32? Just a
thought. I don't know of any Notebooks/Laptops that actually are supplied
with the 64 bit version. Of course, that leaves aside a custom order or a
later change.
 
Thanks for the help Tom, unfortunately, I am still trying to resolve the
issue. I double checked my laptop and it is running the 64 bit version of
Vista Ultimate.

Since the print driver works on the 64 bit version of Home Premium, why
won't it work on my laptop?
 
Are you sure it is the correct driver? It might be worth downloading the 64
bit Vista driver again and re-trying. Possibly the install files have become
corrupted. The error message you are getting suggests that the driver you
are attempting to install is for a different Windows version.
 
I found out that the driver that the computer was trying to install was for
the 32 bit version. I deleted the driver and tried reinstalling it from the
Samsung website, only to get the same result. I even tried to install the
printer as a network printer thinking that since the driver worked on my
desktop, then it would work on my laptop. I still wasn't able to install the
print driver getting the same error message. Is there anything else I can
try or am I just S.O.L.?
 
If you cannot locate a 64 bit Samsung driver for the printer, check for a
Dell Laser Printer 1100 driver for Vista 64.
 
Back
Top