vista stuck at welcome page

  • Thread starter Thread starter smudge
  • Start date Start date
S

smudge

Can anyone help please?

I'm using Vista Home premium on an HP laptop. Yesterday the screen became
stuck and unresponsive, I switched the computer off then on and after the
normal repair / assessment of disk errors etc tried to log-on, the screen got
to welcome with active cursor but got no further.
I entered safe start-up to try to restore system to a point in time, but the
Help system instructions to manually set up the restore point didn't
correlate to any of the available options on the system, I'm not sure if an
Windows automatic update has caused this - does anyone have any thoughts or
suggestions?
 
vishhiita prime said:
Its welcoming you to a new world full of vista bugs and problems.
Get used to it.. since you will be running in to them all the time while you
will be using vista. That is of course if you can get beyond the welcome
screen.. lol


vista sucks big time! LOL
Click to expand...

LOL
 
Tap F8 at startup to go into Safe Mode.

Once you get back in there:
Start>Programs>Accessories>System Tools>System Restore

Just follow the prompts to select a date, next, next, etc.
Also, turn off(disable) your Anti-Virus before doing a System Restore.
 
Hi smudge,

You were able to enter safe mode, yes? This would show that the installation
is not damaged. Do you have other user profiles you can try logging into?

What steps were you trying to use to run system restore? If nothing else
works, run rstrui.exe from the search line or a command prompt to start it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
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