Vista stipping attachments

  • Thread starter Thread starter turbot
  • Start date Start date
T

turbot

Can anyone please help me understand why my Vista home premium does not let
any attachments through that I send home from work? The text part of the
message comes through, but the attachment is gone. My wife's home computer
uses XP and it can receive the messages ok. This appears to have started
after I downloaded service pack 2 but that's only speculation on my part, my
system once received work emails with no problem.
 
Is it a POP3 account? Have you checked the message source, (Ctrl+F3), to
see if the attachment is actually missing? Are you using e-mail scanning?
(Turn it off).
 
Chances are, your office computer is using Outlook when sending.
The explanation for that problem is here:

http://email.about.com/od/outlooktips/qt/et121705.htm

The basic problem is that Outlook, by default, uses a proprietary
form of encoding for attachments, which is not readable by
non-Outlook mail clients.
Have the Outlook sender resend the attachment using either plain text
(preferred) or standard HTML format.
 
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