Vista Standby causes Printer Offline hang

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Guest

My Vista Ultimate PC prints to an HP printer on an HP Jet Direct print server
via a TCP port.

I have found that if my Vista PC goes to sleep/standby mode, upon re-awaking
it shows the printer as "offline". I can ping the jet direct card from the
Vista PC, and other PCs on the network print to the printer just fine. So
the issue seems to be that when the Vista PC goes to sleep, upon re-awaking
the printer stuff doesn't properly "resense" its network state or wake back
up.

A print job placed in the queue just sticks. Upon a reboot, all returns to
fine and normal - and the print job is sent to the printer. I found this
same issue when I was running Vista RC2.

Anyone else finding this problem?
 
My issue is even simpler...whenever I restart, my printers go offline, and
the only thing I can do to remedy is delete and re-add the printers. My
printers are on a Linksys print server, and work just fine with my two XP
machines. The problem is only on my brand new Dell Vista Home Premium
machine. I tried unchecking the bidirectional box immediately after
re-adding the printer (i.e. while it is still "online"), but the system does
not let me apply the change.

FYI, in case this help, when I try adding the printers as network printers,
it finds the printers but then doesn't let me add them. When I try adding
the printers are local printers, that works until the next time I restart.


Alan Morris said:
Disable Bidirectional on the port first. If that does not address the issue
(or is not available) try disabling SNMP on the Standard Port

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

cy said:
My Vista Ultimate PC prints to an HP printer on an HP Jet Direct print
server
via a TCP port.

I have found that if my Vista PC goes to sleep/standby mode, upon
re-awaking
it shows the printer as "offline". I can ping the jet direct card from
the
Vista PC, and other PCs on the network print to the printer just fine. So
the issue seems to be that when the Vista PC goes to sleep, upon
re-awaking
the printer stuff doesn't properly "resense" its network state or wake
back
up.

A print job placed in the queue just sticks. Upon a reboot, all returns
to
fine and normal - and the print job is sent to the printer. I found this
same issue when I was running Vista RC2.

Anyone else finding this problem?
Click to expand...
Click to expand...
 
What is the configuration settings of the Standard TCP/IP port? If they are
configured for SNMP, I would disable this?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Bonder5 said:
My issue is even simpler...whenever I restart, my printers go offline, and
the only thing I can do to remedy is delete and re-add the printers. My
printers are on a Linksys print server, and work just fine with my two XP
machines. The problem is only on my brand new Dell Vista Home Premium
machine. I tried unchecking the bidirectional box immediately after
re-adding the printer (i.e. while it is still "online"), but the system
does
not let me apply the change.

FYI, in case this help, when I try adding the printers as network
printers,
it finds the printers but then doesn't let me add them. When I try adding
the printers are local printers, that works until the next time I restart.


Alan Morris said:
Disable Bidirectional on the port first. If that does not address the
issue
(or is not available) try disabling SNMP on the Standard Port

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

cy said:
My Vista Ultimate PC prints to an HP printer on an HP Jet Direct print
server
via a TCP port.

I have found that if my Vista PC goes to sleep/standby mode, upon
re-awaking
it shows the printer as "offline". I can ping the jet direct card from
the
Vista PC, and other PCs on the network print to the printer just fine.
So
the issue seems to be that when the Vista PC goes to sleep, upon
re-awaking
the printer stuff doesn't properly "resense" its network state or wake
back
up.

A print job placed in the queue just sticks. Upon a reboot, all
returns
to
fine and normal - and the print job is sent to the printer. I found
this
same issue when I was running Vista RC2.

Anyone else finding this problem?
Click to expand...
Click to expand...
Click to expand...
 
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