Vista SP1 problems

  • Thread starter Thread starter Electron
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E

Electron

So I got SP1 installed okay on my own machine, (ASUS P5K3 Deluxe motherboard)
with no problems. However, on my wife's machine, I cannot SP1 installed,
(ASUS P5K Deluxe). It gets through 2 steps and then on re-booting for step 3
it fails with a blue screen and then endless re-boots. If I choose the
'safe-mode' option, it boots up okay and continues with step 3 until 100% and
then re-boots, and then it says install was unsuccessful and rolls back the
whole SP1 installation. Of course this process takes about 2 hours or so.
Using Microsoft's Vista help with SP1, I have just tried the stand-alone
install and disabled ALL start-up programs. Guess what? same problem. It also
managed to corrupt some of the BIOS settings, which I had to reset with a
motherboard hardware reset, because I could not get into BIOS mode, because
the BIOS could not see the keyboard, (although Windows could!) All very
frustrating.
 
Free SP1 technical support from Microsoft:
https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows System & Performance

---------------------------------------------------------------

:

So I got SP1 installed okay on my own machine, (ASUS P5K3 Deluxe motherboard)
with no problems. However, on my wife's machine, I cannot SP1 installed,
(ASUS P5K Deluxe). It gets through 2 steps and then on re-booting for step 3
it fails with a blue screen and then endless re-boots. If I choose the
'safe-mode' option, it boots up okay and continues with step 3 until 100% and
then re-boots, and then it says install was unsuccessful and rolls back the
whole SP1 installation. Of course this process takes about 2 hours or so.
Using Microsoft's Vista help with SP1, I have just tried the stand-alone
install and disabled ALL start-up programs. Guess what? same problem. It also
managed to corrupt some of the BIOS settings, which I had to reset with a
motherboard hardware reset, because I could not get into BIOS mode, because
the BIOS could not see the keyboard, (although Windows could!) All very
frustrating.
 
Yes, I know. I am getting help, but it takes time for responses to come back.
One good thing I can report is that the roll-back process seems to work
without a hitch, (so far).
 
Electron said:
So I got SP1 installed okay on my own machine, (ASUS P5K3 Deluxe motherboard)
with no problems. However, on my wife's machine, I cannot SP1 installed,
(ASUS P5K Deluxe). It gets through 2 steps and then on re-booting for step 3
it fails with a blue screen and then endless re-boots. If I choose the
'safe-mode' option, it boots up okay and continues with step 3 until 100% and
then re-boots, and then it says install was unsuccessful and rolls back the
whole SP1 installation. Of course this process takes about 2 hours or so.
Using Microsoft's Vista help with SP1, I have just tried the stand-alone
install and disabled ALL start-up programs. Guess what? same problem. It also
managed to corrupt some of the BIOS settings, which I had to reset with a
motherboard hardware reset, because I could not get into BIOS mode, because
the BIOS could not see the keyboard, (although Windows could!) All very
frustrating.
Click to expand...

For you and any one else (particularly with a Sony Vaio) - You have got to
uninstall ALL Creative Audio Products, All SigmaTel Products and probably the
anti-virus program(s). Then do a manual search for the following drivers:
sthda.sys, stwrt.sys, chdart.sys, and particularly Ctaud2K.sys. (DELETE THEM)
These drivers will still be there even if you uninstall the audio products.
That fixed my install problems on Vista Ultimate!
 
Well Possibly. I use CA anti-virus and anti-spyware checking and did not
uninstall that on my own pc, in fact they were still running when SP1
installed without a problem. I don't use any third party audio products
except Apple's iTunes. I am wondering if I need to do a BIOS upgrade on the
P5K motherboard, but I will wait for the response from Microsoft to the
system information files they asked for.
 
If you turn off automatic restart, you will have the BSOD screen remain with
the error code and an error message that might help you resolve this or a
future problem. With a 2 hour turnaround on trying, I would make the change
and wait for your reply from Microsoft, but when you do try it then you will
have some better information for you to Google or use the KB.
 
Good idea John, and quite correct because I was unable to stop the blue
screen scrolling long enough to get the error message, but where do I turn
off the auto-restart? Off-hand I don't remember seeing that option come up
anywhere?
 
Type system in the start search box and select System above. Click
on advanced system settings System Properties/advanced/startup &
Recovery uncheck automatically restart
 
Well, it looks like I have been dumped in the 'too hard basket'. After
corresponding with a MWVSP over the past two weeks about my SP1 problems and
trying out various solutions, I now get nothing back from him. Just silence.
Great!
 
Run a Memory Diagnostic from outside Windows (e.g., Memtest86 on a floppy or
CD-ROM). Run extended memory test overnight.

m
 
So, what is your error message and code?

Electron said:
Well, it looks like I have been dumped in the 'too hard basket'. After
corresponding with a MWVSP over the past two weeks about my SP1 problems
and
trying out various solutions, I now get nothing back from him. Just
silence.
Great!
Click to expand...
 
I have some (positive news), I think. I was up all last night re-loading
Vista from scratch and then loading SP1 and all our business aplications. All
went well until near the end just after I had SP1 installed and the dreaded
blue-screen started again after the umpteenth re-boot. Somehow I discovered
that the problem seems to be the old driver for a hardware modem, (used to
talk to our bank with their proprietary software). The modem is a D-Link
internal model, DFM-562I. I could not find a Vista driver anywhere. After I
removed the card and uninstalled the driver, it seems there was no problem on
re-boot. Did I try it a few times? Not likely! That computer stays on until I
can migrate everything off it to the old XP pc and then I will try a re-boot
again! But I am pretty sure it is the culprit. D-Link have told me they are
testing a Vista driver now.
 
So to end this long and sorry saga, I got a working backup copy done, then I
re-connected the 2nd RAID disk and did a complete format of the disk and then
when the p.c. was off, I disconnected the existing 'C' drive and put the
reformamtted disk in as the new 'C' drive and loaded Vista from the CD. After
that I loaded the drivers from the motherboard CD and then loaded SP1 over
that and ended with a new installation. I then got my applications re-loaded
and then reconnected the old 'C' drive and reformatted that, (to get rid of
any remaining correupted files on it). (Did this take 5 miniutes? Noooo!). So
I now have a working SP1 installation and a spare drive, which I would love
to have as part of a RAID-1 but I am too scared to go down that path and have
the whole thing fail on me again. So I am using it as a backup drive, which
is probably the next best thing. I have always been an early adopter of a new
O.S. but I have never had so much trouble as I have had with Vista (and SP1)
 
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