Vista reboots without warning while surfing

  • Thread starter Thread starter Leo3
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Leo3

I have Vista Home Premium 32 bit. I have issues with the system cold
rebooting while surfing any websites. I have a Dell Inspiron 1720 system.
I've had several avenues of support from Dell's "experts" from India. None
has solved the issue so far. If I run a Video card stress test, then go on a
website and surf, the system will cold reboot in less than 10-20 seconds.
The CPU does not seem to go over 60c, and the memory does not seem to run out
of resources. Currently, if I surf for about 30 minutes or so, I will get a
reboot. I have reinstalled Vista with SP1 and all updates. Any extra info
for me here? Thanks for your support!!
 
Leo3 said:
I have Vista Home Premium 32 bit. I have issues with the system cold
rebooting while surfing any websites. I have a Dell Inspiron 1720 system.
I've had several avenues of support from Dell's "experts" from India.
None
has solved the issue so far. If I run a Video card stress test, then go
on a website and surf, the system will cold reboot in less than 10-20
seconds. The CPU does not seem to go over 60c, and the memory does not
seem to run out
of resources. Currently, if I surf for about 30 minutes or so, I will get
a
reboot. I have reinstalled Vista with SP1 and all updates. Any extra
info
for me here? Thanks for your support!!
Click to expand...

This certainly sounds like a hardware issue to me, especially since you've
already done a clean install and are still experiencing the same problem.
Since this is a laptop computer, you can't fix this yourself. I'm sorry but
you need to call Dell tech support and insist that they replace/repair the
computer.

Malke
 
It does seem to be possibly the CPU a little bit touche, because if I run a
video stress test (it never crashes here), then run a website and start
surfing, the system reboots. I try again without the stress test and surf,
it reboots again. The exhaust seems to be a little bit hot, so I don't
really see much else an issue, other than possibly poor CPU circulation.
 
It might be worth running some RAM tests. Also, though unlikely the cause,
check that you have the latest video driver.
--
 
Go into control panel System/advanced and disable the auto reboot on BSOD
option so that you can possibly see the cause of the reboot.
My daughter had a laptop for which we had to use a vacuum cleaner every six
months or so to clean dust off of the exhaust fans.
Make sure that your laptop is never used on a soft surface since that will
block the fans.
 
It does seem to be possibly the CPU a little bit touche, because if I run a
video stress test (it never crashes here), then run a website and start
surfing, the system reboots.
Click to expand...

No reboots on back-to-back-to-back stress test either, right?

Only when web-surfing?

I yes to both the above, it's not hardware.



I try again without the stress test and surf,
 
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