G
Guest
Just wanted to vent a little about this, as I just had to do it a minute ago.
First of all, the re-activation went smoothly for the most part (if you
don't count the fact tha the auto phone part was no good and that I shouldn't
have to do the phone option to do begin with--I mean I have internet access,
can't it be activated from the server like it initally is)? Aparrently not.
I mean the tech guy was effiecient for the most part too though I would
recommend that the tech support agents be a little more friendly with the
customer--I honestly felt like the agent wasn't being all that friendly.
Now I can understand why Microsoft did this whole re-activation thing ( and
them making it happen when major hardware is changed--what I changed myself
here is my hard drive) but it would be so much simplier if I didn't have to
call to reactivate. There needs to be a manual activate online option done
in a similar way as the phone option, I think or at least the server handling
the request for activation should actually know when a customer has already
activated and should just assign them a new activation code. I mean I did
not just pay 159.00 dollars for the Premium Edition to go through a bunch of
hassle like this. If this continues and no changes to the way this is done
is made I'm going to consider demanding a refund and go back to xp--it never
gave me this problem when I had to reinstall it or put something new in.
I mean the OS itself runs great on my machine, but if I've got to worry
about this everytime I need to replace something or upgrade then to me it's
just not worth the money I paid, IMO.
First of all, the re-activation went smoothly for the most part (if you
don't count the fact tha the auto phone part was no good and that I shouldn't
have to do the phone option to do begin with--I mean I have internet access,
can't it be activated from the server like it initally is)? Aparrently not.
I mean the tech guy was effiecient for the most part too though I would
recommend that the tech support agents be a little more friendly with the
customer--I honestly felt like the agent wasn't being all that friendly.
Now I can understand why Microsoft did this whole re-activation thing ( and
them making it happen when major hardware is changed--what I changed myself
here is my hard drive) but it would be so much simplier if I didn't have to
call to reactivate. There needs to be a manual activate online option done
in a similar way as the phone option, I think or at least the server handling
the request for activation should actually know when a customer has already
activated and should just assign them a new activation code. I mean I did
not just pay 159.00 dollars for the Premium Edition to go through a bunch of
hassle like this. If this continues and no changes to the way this is done
is made I'm going to consider demanding a refund and go back to xp--it never
gave me this problem when I had to reinstall it or put something new in.
I mean the OS itself runs great on my machine, but if I've got to worry
about this everytime I need to replace something or upgrade then to me it's
just not worth the money I paid, IMO.