Vista RC1 (Re-)Activation Issue after visiting support.microsoft.c

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi everybody!

This is my problem:

I installed and activated Vista RC1 about 2 weeks ago.

I used Vista to go to www.microsoft.com and download some software that
required the "validate your PC" process.

My PC didn't pass that verification and by that time Vista always tell me
that I need o validate my copy of Windows to enable Aero, Windows Update and
so on.

Any hint to re-abilitate Vista?

(I alredy have forwarded this issue to the beta program, but had no reply
from them)

Thanks a lot

Shocker
 
I had a similar problem with XP. I downloaded and installed 'Genuine
Validation Diagnostic' and the problem disappeared without me doing anything
else. Might help with Vista. Colin
 
Hi Spirefm, thanks for your reply.
Unfortunately, I couldn't find any 'Genuine Validation Diagnostic' tool from
MS download site. I've found only this link that seems to check IE for
compatibile config:

http://www.microsoft.com/genuine/diag/

Could you please send me the right URL to that tool?
Thanks a lot
MD
 
Hi Spirefm, thanks for your reply.
Unfortunately, I couldn't find any 'Genuine Validation Diagnostic' tool from
MS download site. I've found only this link that seems to check IE for
compatibile config:

http://www.microsoft.com/genuine/diag/

Could you please send me the right URL to that tool?
Thanks a lot
MD
 
Hi Spirefm, thanks for your reply.
Unfortunately, I couldn't find any 'Genuine Validation Diagnostic' tool from
MS download site. I've found only this link that seems to check IE for
compatibile config:

http://www.microsoft.com/genuine/diag/

Could you please send me the right URL to that tool?
Thanks a lot
MD
 
Hi Spirefm!

Thanks for you reply again! I tried the tool but it seems it's not Vista
compliant :(
I tried to run the tool as admin too, but nothing changed.
Any further suggestion? Thanks a lot to everybody!
Report follows:


Diagnostic Report (1.5.0540.0):
-----------------------------------------
WGA Data-->
Genuine Validation Status: Unsupported OS
Windows Product Key: Failed to get Product Key.
Windows Product Key Hash: Failed to get Product Key.
Windows Product ID: Failed to get Product ID.
Windows Product ID Type:
Windows License Type:
Windows OS version: 6.0.5600.2.00010100.0.0.000
Download Center code: JCLDSS
ID: {82020E24-4C08-40BF-A5C9-EA49EF28436C}
Is Admin: No
AutoDial:
Registry: 0x0
WGA Version: Registered, 1.5.708.0
Signature Type: Microsoft
Validation Diagnostic:

System Scan Data-->
Scan: Complete
Cryptography: Complete

Notifications Data-->
Cached Result: N/A
Cache refresh Interval: N/A
Extended notification delay(non-genuine): N/A
Extended notification delay(un-activated): N/A
All disabled: N/A
Reminder reduced: N/A
File Exists: No
Version: N/A
Signatue Type: N/A

OGA Data-->
Office Status: 111
Office Diagnostics:

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{82020E24-4C08-40BF-A5C9-EA49EF28436C}</UGUID><Version>1.5.0540.0</Version><OS>6.0.5600.2.00010100.0.0.000</OS><PID/><SID>S-1-5-21-4121261526-2657139261-488475593</SID><SYSTEM><Manufacturer>System
manufacturer</Manufacturer><Model>System Product
Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies,
LTD</Manufacturer><Version>ASUS A8N-E ACPI BIOS Revision
1005</Version><SMBIOSVersion major="2"
minor="3"/><Date>20050608000000.000000+000</Date></BIOS><HWID>CA313507018400E8</HWID><UserLCID>0410</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W.
Europe Standard Time(GMT+01:00)</TimeZone></MachineData>
<Software><Office><Result>111</Result><Products/></Office></Software></GenuineResults>
 
Have you tried using the phone system? (Control panel/system at the bottom).
Probably the automatic system will not activate you but then it hands you
over to an operator who asks a few questions and then gives you the key.
Colin
 
Well, since my build is 5600 I just downloaded the 5728 and as I could get
around that problem I think I will install the new build.
Perhaps a fresh install will solve it ;)
Thanks again
Shocker
 
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