Vista RAW Photo Download Problem

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Guest

I just bought an Acer Aspire 9410 laptop with a dual-core processor and 2 GB
memory and Windows Vista installed.

I attach my Canon 30D as usual and PSE5 shows the camera but states "No
Valid Files" under the box.

I then took some quick RAW and a JPG photos and it Downloaded the JPG in
seconds but ignored the RAW file.

I then moved the Files (RAW & JPG) to a desktop folder and PSE5 recognized
all of them and uploaded them into the PSE5 program.


I then tried a DVD with 200+ RAW files from a shoot and PSE5 again uploaded
them from the disk with no problem. I can view the thumbnails and the photos
in the organizer as usual.

I then went to my desktop and uploaded the photos from the camera directly
into PSE5. The desktop is running Windows XP so I am led to believe that this
is a PSE5/Vista compatibility problem.

Now an additional problem is that the .CR2 files that have been uploaded
from the disk and into PSE5 have problems opening.

When I try to open the .CR2 files into the editor, I get a message that
states "Camera Raw requires a minimum display resolution of 1024 pixels wide
and 768 pixels high. Your display is set to a lower resolution. Continue
anyway?" My resolution is set to 1440 X 900. I have also tried all of the
other resolutions offered and still get the same message.

I have updated both Vista and PSE5 with the latest updates and I have
installed the most recent ACR plugin.

As a check, I also tried to upload to Picasa2 and all it did was recognize
the camera but never download. Again this seems to be a Vista compatiblity
problem.

I guess I am hoping that someone is going to tellme of a check box or
something that will fix this.

Thanks for any help on this
 
I got a partial fix:

I got part of my problem solved. I handled the part where the computer
wasn't reading my resolution by changing the .EXE properties section of each
executable file in the PSE5 program.

I am still working on the download from the camera problem.

"dazzlin" from the VistaBabble.com website offered the following for when
you have software problems in Vista;

This was mentioned in other threads, but I thought it was useful enough to
make a thread of its own. If you are having a problem with a piece of
software working in Windows Vista, try the following before pulling your hair
out, or throwing your computer against the wall.

1. Right-click on the program's .exe file and choose Properties
2. Click on the Compatibility tab.
3. Check the box that says "Run this program in compatibility mode for"
Windows XP

(You'll notice it also has a box that can be checked to run the program in
Administrator mode. That may also solve a problem or two).
 
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