Vista Problems

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mountainman2837 via WindowsKB.com

I am a tech for an isp company. I have had several customers call in and have
different issues with Vista. One is that the network is not recgonizing the
network. It is with different routers since we service different ISPs. It
works for a bit then it doesnt. Vista says that it cannot connect to the
undientified network. I also have a problem with windows mail. It prompts
for username and password. they are correctly entered. and when you
reenterthem it pops back up to have you put in the username and password.
The only time that the recgonizing the network, saying it was an undentified
network. So one customer i had made a home network then Vista recgonized the
private network. Is this standard for Vista?
 
every case can be different, but generically, unbinding IPv6 and the
broadcast flag issue are the culprits. Don't understand what you
mean with "So one customer i had made a home network then Vista
recgonized the private network". What exactly did you do? Run a
wizard? Set the network to private? Are these wired or wireless
connections or both? you need to post individual details for each
problem. you can see examples by reading some of the posts in this
forum.

The Windows Mail question should be asked in a general help
newsgroup/forum.

I am a tech for an isp company. I have had several customers call in and have
different issues with Vista. One is that the network is not recgonizing the
network. It is with different routers since we service different ISPs. It
works for a bit then it doesnt. Vista says that it cannot connect to the
undientified network. I also have a problem with windows mail. It prompts
for username and password. they are correctly entered. and when you
reenterthem it pops back up to have you put in the username and password.
The only time that the recgonizing the network, saying it was an undentified
network. So one customer i had made a home network then Vista recgonized the
private network. Is this standard for Vista?
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
Well with this customer i had said he was asked if he wanted to set up a home
network. He did it. Ran thru the steps. Then the DSL connection he has was
recongized and he was able to connect. He ststed that the Vista said that the
DSL connection was a private network. These are wired and wireless that we
deal with. for the most part its usally with the wired ones. So i have
unbinded the IPv6 before with no sucess with some customers. Would making a
static ip work?

Barb said:
every case can be different, but generically, unbinding IPv6 and the
broadcast flag issue are the culprits. Don't understand what you
mean with "So one customer i had made a home network then Vista
recgonized the private network". What exactly did you do? Run a
wizard? Set the network to private? Are these wired or wireless
connections or both? you need to post individual details for each
problem. you can see examples by reading some of the posts in this
forum.

The Windows Mail question should be asked in a general help
newsgroup/forum.
I am a tech for an isp company. I have had several customers call in and have
different issues with Vista. One is that the network is not recgonizing the
Click to expand...
[quoted text clipped - 6 lines]
network. So one customer i had made a home network then Vista recgonized the
private network. Is this standard for Vista?
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
 
possibly but it is more likely the broadcast flag.
http://support.microsoft.com/kb/928233/en-us

Well with this customer i had said he was asked if he wanted to set up a home
network. He did it. Ran thru the steps. Then the DSL connection he has was
recongized and he was able to connect. He ststed that the Vista said that the
DSL connection was a private network. These are wired and wireless that we
deal with. for the most part its usally with the wired ones. So i have
unbinded the IPv6 before with no sucess with some customers. Would making a
static ip work?

Barb said:
every case can be different, but generically, unbinding IPv6 and the
broadcast flag issue are the culprits. Don't understand what you
mean with "So one customer i had made a home network then Vista
recgonized the private network". What exactly did you do? Run a
wizard? Set the network to private? Are these wired or wireless
connections or both? you need to post individual details for each
problem. you can see examples by reading some of the posts in this
forum.

The Windows Mail question should be asked in a general help
newsgroup/forum.
I am a tech for an isp company. I have had several customers call in and have
different issues with Vista. One is that the network is not recgonizing the
Click to expand...
[quoted text clipped - 6 lines]
network. So one customer i had made a home network then Vista recgonized the
private network. Is this standard for Vista?
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
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