W
Westperson
I have a problem that for no apparent reason my Print Spooler dies, it seems
to have started back in March when I tried to
install the VISTA drivers my DELL 920 and 922 all in one printers.
I have since removed them and also run the DELL cleanup utility but the
spooler
dies occasionally. I have run Windows defender full check and full virus
scan, all come up clean.
I have recently installed a new Canon ip2500 printer which is working fine
so far
although I did have to restart the spooler 3 times during the installation.
I have 3 printers that I assume are virtual.
ADOBE PDF, Family Tree Maker Printer and Microsoft XPS Document writer. Is
one of these the problem and how do I resolve the problem?
I have removed the 3 virtual printers, however the Family Tree Maker
Printer reappeared once I started the application.
There are references to the Dell printers in the registry and Vista
tries to start a Dell program (dlbkmgr.exe) from a folder in program files
which no longer exists. I found this after running HiJackThis.
Last week (Friday) I had continual spooler fails, I had to regularly
restart the spooler manually using Services. The FTM printer was there still
but sometime the printer folder was empty and info only re-appeared when I
restarted the spooler which then died. Unable to delete the FTM printer as
it requires spooler to be running to do it, catch-22.
I shut the machine down as I was going out and when I started it again 2
hours later no spooler errors! I have deleted the FTM printer and
this worked, I now have just 2 printers showing the canon and an HP DeskJet
840C/841C/842C/843C which is at my house in France so is not connected.
I would also add that on some occasions over the 2 weeks my PC has not
started correctly, it stops after logging on requiring a reboot and safe
mode option. Most cases I opted for full start except that last week it
would not start at all and I had to do a system restore which seems to have
solved this problem.
Any ideas please.
Peter
to have started back in March when I tried to
install the VISTA drivers my DELL 920 and 922 all in one printers.
I have since removed them and also run the DELL cleanup utility but the
spooler
dies occasionally. I have run Windows defender full check and full virus
scan, all come up clean.
I have recently installed a new Canon ip2500 printer which is working fine
so far
although I did have to restart the spooler 3 times during the installation.
I have 3 printers that I assume are virtual.
ADOBE PDF, Family Tree Maker Printer and Microsoft XPS Document writer. Is
one of these the problem and how do I resolve the problem?
I have removed the 3 virtual printers, however the Family Tree Maker
Printer reappeared once I started the application.
There are references to the Dell printers in the registry and Vista
tries to start a Dell program (dlbkmgr.exe) from a folder in program files
which no longer exists. I found this after running HiJackThis.
Last week (Friday) I had continual spooler fails, I had to regularly
restart the spooler manually using Services. The FTM printer was there still
but sometime the printer folder was empty and info only re-appeared when I
restarted the spooler which then died. Unable to delete the FTM printer as
it requires spooler to be running to do it, catch-22.
I shut the machine down as I was going out and when I started it again 2
hours later no spooler errors! I have deleted the FTM printer and
this worked, I now have just 2 printers showing the canon and an HP DeskJet
840C/841C/842C/843C which is at my house in France so is not connected.
I would also add that on some occasions over the 2 weeks my PC has not
started correctly, it stops after logging on requiring a reboot and safe
mode option. Most cases I opted for full start except that last week it
would not start at all and I had to do a system restore which seems to have
solved this problem.
Any ideas please.
Peter