Barb, here are 4 versions of ipconfig /all.
Our problem with Vista seems to almost exclusively occur with our wired
network. 75+ Vista machines setup identically work fine 99% of the time.
There are 4-5 that seem to be more problematic than others. I rebooted the
machine and connected wired and wirelessly and it was working fine. I then
hibernated it and woke it up and turned the wireless off. No internet.
Turned on the wireless, still not internet. Removed the network cable,
internet came back instantly. Plugged the network cable back in, internet
goes away. There were times when the Network and Sharing Center reported the
connection as being Local and Internet, but no internet was actually
avaialble. We still have the problem after a reboot about half the time. A
bit troubling since rebooting used to fix the problem and it wouldn't occur
again until hibernation (we do have all available updates installed,
including the ones you had us try). We had tried disabling IPv6 on this
machine with no effect. It had been turned back on before we did this.
Here are the ipconfigs from each situation. You can see the problem is the
0.0.0.0 default gateway placed above the real default gateway. Please let me
know if we can provide further information or if you need any clarification.
The user of this particular Vista machine is trying to trade it in for a Mac.
C:\Users\fffff>ipconfig /all
***Fresh reboot. Wireless and Lan both connected, Internet fine. No
hibernate yet***
Windows IP Configuration
Host Name . . . . . . . . . . . . : faculty1077
Primary Dns Suffix . . . . . . . : siprep.org
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : siprep.org
Ethernet adapter Local Area Connection 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : SonicWALL VPN Adapter
Physical Address. . . . . . . . . : 00-60-73-EB-93-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : siprep.org
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network
Con
nection
Physical Address. . . . . . . . . : 00-1B-77-3F-F6-B9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::90ce:e913:bb05:41f6%9(Preferred)
IPv4 Address. . . . . . . . . . . : 10.1.4.56(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Lease Obtained. . . . . . . . . . : Tuesday, October 02, 2007 10:36:09 AM
Lease Expires . . . . . . . . . . : Thursday, October 04, 2007 10:36:08 AM
Default Gateway . . . . . . . . . : 10.1.1.1
DHCP Server . . . . . . . . . . . : 10.1.1.11
DHCPv6 IAID . . . . . . . . . . . : 151001975
DNS Servers . . . . . . . . . . . : 10.1.1.11
10.1.1.23
Primary WINS Server . . . . . . . : 10.1.1.23
Secondary WINS Server . . . . . . : 10.1.1.11
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : siprep.org
Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connection
Physical Address. . . . . . . . . : 00-E0-B8-BB-F9-7E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::813e:9089:9f16:ad20%8(Preferred)
IPv4 Address. . . . . . . . . . . : 10.1.4.33(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Lease Obtained. . . . . . . . . . : Tuesday, October 02, 2007 11:16:58 AM
Lease Expires . . . . . . . . . . : Thursday, October 04, 2007 11:16:57 AM
Default Gateway . . . . . . . . . : 10.1.1.1
DHCP Server . . . . . . . . . . . : 10.1.1.11
DHCPv6 IAID . . . . . . . . . . . : 201384120
DNS Servers . . . . . . . . . . . : 10.1.1.11
10.1.1.23
Primary WINS Server . . . . . . . : 10.1.1.23
Secondary WINS Server . . . . . . : 10.1.1.11
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{A5EBC489-3343-4B8A-BF52-886DB5DAC
59B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{A5EBC489-3343-4B8A-BF52-886DB5DAC
59B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 17:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 18:
Connection-specific DNS Suffix . : siprep.org
Description . . . . . . . . . . . : isatap.siprep.org
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:10.1.4.33%22(Preferred)
Link-local IPv6 Address . . . . . : fe80::5efe:10.1.4.56%22(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 10.1.1.11
10.1.1.23
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\fffff>ipconfig /all
***return from hibernate. Wireless turned off, LAN connected. No Internet***
Windows IP Configuration
Host Name . . . . . . . . . . . . : faculty1077
Primary Dns Suffix . . . . . . . : siprep.org
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : siprep.org
Ethernet adapter Local Area Connection 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : SonicWALL VPN Adapter
Physical Address. . . . . . . . . : 00-60-73-EB-93-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network
Con
nection
Physical Address. . . . . . . . . : 00-1B-77-3F-F6-B9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : siprep.org
Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connection
Physical Address. . . . . . . . . : 00-E0-B8-BB-F9-7E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::813e:9089:9f16:ad20%8(Preferred)
IPv4 Address. . . . . . . . . . . : 10.1.4.33(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Lease Obtained. . . . . . . . . . : Tuesday, October 02, 2007 11:20:44 AM
Lease Expires . . . . . . . . . . : Thursday, October 04, 2007 11:20:44 AM
Default Gateway . . . . . . . . . : 0.0.0.0
10.1.1.1
DHCP Server . . . . . . . . . . . : 10.1.1.11
DHCPv6 IAID . . . . . . . . . . . : 201384120
DNS Servers . . . . . . . . . . . : 10.1.1.11
10.1.1.23
Primary WINS Server . . . . . . . : 10.1.1.11
Secondary WINS Server . . . . . . : 10.1.1.23
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{A5EBC489-3343-4B8A-BF52-886DB5DAC
59B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{A5EBC489-3343-4B8A-BF52-886DB5DAC
59B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 17:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 18:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : siprep.org
Description . . . . . . . . . . . : isatap.siprep.org
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\fffff>ipconfig /all
***LAN and Wireless both connected, no internet
Windows IP Configuration
Host Name . . . . . . . . . . . . : faculty1077
Primary Dns Suffix . . . . . . . : siprep.org
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : siprep.org
Ethernet adapter Local Area Connection 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : SonicWALL VPN Adapter
Physical Address. . . . . . . . . : 00-60-73-EB-93-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : siprep.org
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network
Con
nection
Physical Address. . . . . . . . . : 00-1B-77-3F-F6-B9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::90ce:e913:bb05:41f6%9(Preferred)
IPv4 Address. . . . . . . . . . . : 10.1.4.56(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Lease Obtained. . . . . . . . . . : Tuesday, October 02, 2007 11:23:03 AM
Lease Expires . . . . . . . . . . : Thursday, October 04, 2007 11:23:03 AM
Default Gateway . . . . . . . . . : 10.1.1.1
DHCP Server . . . . . . . . . . . : 10.1.1.11
DHCPv6 IAID . . . . . . . . . . . : 151001975
DNS Servers . . . . . . . . . . . : 10.1.1.23
10.1.1.11
Primary WINS Server . . . . . . . : 10.1.1.11
Secondary WINS Server . . . . . . : 10.1.1.23
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : siprep.org
Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connection
Physical Address. . . . . . . . . : 00-E0-B8-BB-F9-7E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::813e:9089:9f16:ad20%8(Preferred)
IPv4 Address. . . . . . . . . . . : 10.1.4.33(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Lease Obtained. . . . . . . . . . : Tuesday, October 02, 2007 11:20:44 AM
Lease Expires . . . . . . . . . . : Thursday, October 04, 2007 11:20:44 AM
Default Gateway . . . . . . . . . : 0.0.0.0
10.1.1.1
DHCP Server . . . . . . . . . . . : 10.1.1.11
DHCPv6 IAID . . . . . . . . . . . : 201384120
DNS Servers . . . . . . . . . . . : 10.1.1.11
10.1.1.23
Primary WINS Server . . . . . . . : 10.1.1.11
Secondary WINS Server . . . . . . : 10.1.1.23
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{A5EBC489-3343-4B8A-BF52-886DB5DAC
59B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{A5EBC489-3343-4B8A-BF52-886DB5DAC
59B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 17:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 18:
Connection-specific DNS Suffix . : siprep.org
Description . . . . . . . . . . . : isatap.siprep.org
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:10.1.4.33%22(Preferred)
Link-local IPv6 Address . . . . . : fe80::5efe:10.1.4.56%22(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 10.1.1.11
10.1.1.23
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\ffff>ipconfig /all
***LAN disconnected, Wireless connected, Internet is fine***
Windows IP Configuration
Host Name . . . . . . . . . . . . : faculty1077
Primary Dns Suffix . . . . . . . : siprep.org
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : siprep.org
Ethernet adapter Local Area Connection 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : SonicWALL VPN Adapter
Physical Address. . . . . . . . . : 00-60-73-EB-93-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : siprep.org
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network
Con
nection
Physical Address. . . . . . . . . : 00-1B-77-3F-F6-B9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::90ce:e913:bb05:41f6%9(Preferred)
IPv4 Address. . . . . . . . . . . : 10.1.4.56(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Lease Obtained. . . . . . . . . . : Tuesday, October 02, 2007 11:23:03 AM
Lease Expires . . . . . . . . . . : Thursday, October 04, 2007 11:23:02 AM
Default Gateway . . . . . . . . . : 10.1.1.1
DHCP Server . . . . . . . . . . . : 10.1.1.11
DHCPv6 IAID . . . . . . . . . . . : 151001975
DNS Servers . . . . . . . . . . . : 10.1.1.23
10.1.1.11
Primary WINS Server . . . . . . . : 10.1.1.11
Secondary WINS Server . . . . . . : 10.1.1.23
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : siprep.org
Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connection
Physical Address. . . . . . . . . : 00-E0-B8-BB-F9-7E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{A5EBC489-3343-4B8A-BF52-886DB5DAC
59B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{A5EBC489-3343-4B8A-BF52-886DB5DAC
59B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 17:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 18:
Connection-specific DNS Suffix . : siprep.org
Description . . . . . . . . . . . : isatap.siprep.org
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:10.1.4.56%22(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 10.1.1.23
10.1.1.11
NetBIOS over Tcpip. . . . . . . . : Disabled