M
merlindog
I use Vista Home Premium SP1. Vista seems to load (log in to user account)
followed by desktop being populated. All taskbars in place. But nothing
works - left/right click or keyboard. Message (after a gray screen) -
Windows not responding, end process/cancel. End process results in all
desktop items and taskbars disappearing. Switching computer off and
rebooting works sometimes, but often a number of reboots are required. Can
normally boot into safe mode, but a restart from here is not always
successful either.
I use Bullguard as anti-virus (auto update). Windows update is on (although
there is a icon in the system tray saying that Defender is not up to date -
trying to update the definitions returns no new def available - Defender
still runs each day).
Have cleaned/checked connections inside computer.
Do I need to reinstall Windows?
Thanks, Terry
followed by desktop being populated. All taskbars in place. But nothing
works - left/right click or keyboard. Message (after a gray screen) -
Windows not responding, end process/cancel. End process results in all
desktop items and taskbars disappearing. Switching computer off and
rebooting works sometimes, but often a number of reboots are required. Can
normally boot into safe mode, but a restart from here is not always
successful either.
I use Bullguard as anti-virus (auto update). Windows update is on (although
there is a icon in the system tray saying that Defender is not up to date -
trying to update the definitions returns no new def available - Defender
still runs each day).
Have cleaned/checked connections inside computer.
Do I need to reinstall Windows?
Thanks, Terry