G
Guest
I am have an intermittent network problem with Vista Home Premium on an ACER
laptop. Upon bootup the network connection appears fine. The browser will
make a good connection anywhere the first time. But sometimes after the first
connection the browser cannot connect anywhere.At this point no windows
application can connect anywhere on the WEB including windows mail.
The Windows Network Diagnostics provides the message: "There may be a
problem withyour Domain Name Server (DNS) configuration. Windows failed to
find the well known host 'www.microsoft.com' using DNS. The server maybe be
down"
But, I can, in a DOS command window ping 'www.microsoft.com' and the IP
address is resolved with no difficulty (although that host does not respond
to Ping).
It does not matter which browser I use either IE Ethernet Explorer or
Mozilla FireFox, the symptoms are the same. I have attempted turning off the
firewall and pop-up blockers to no avail.
I took the computer back to the store service departpartment (Best But &
Geek Squad); they ran diagnostics that verified that there were no hardware
problems and that problems were in Windows.
What can I do to fix this problem?
laptop. Upon bootup the network connection appears fine. The browser will
make a good connection anywhere the first time. But sometimes after the first
connection the browser cannot connect anywhere.At this point no windows
application can connect anywhere on the WEB including windows mail.
The Windows Network Diagnostics provides the message: "There may be a
problem withyour Domain Name Server (DNS) configuration. Windows failed to
find the well known host 'www.microsoft.com' using DNS. The server maybe be
down"
But, I can, in a DOS command window ping 'www.microsoft.com' and the IP
address is resolved with no difficulty (although that host does not respond
to Ping).
It does not matter which browser I use either IE Ethernet Explorer or
Mozilla FireFox, the symptoms are the same. I have attempted turning off the
firewall and pop-up blockers to no avail.
I took the computer back to the store service departpartment (Best But &
Geek Squad); they ran diagnostics that verified that there were no hardware
problems and that problems were in Windows.
What can I do to fix this problem?