Vista HP - Normal Boot OK, Can't access Safe Mode

  • Thread starter Thread starter Pud
  • Start date Start date
P

Pud

This is a weird one. The machine, running VHP, boots OK normally apart from
an issue with Avira AntiVir Personal - Free, which my customer installed.
This tyhrows up an error and the way to resolve it is to to manually
uninstall while in Safe Mode.

When trying to access Safe Mode, I get the scrolling list of files, then the
screen goes black, I get the mouse pointer and the "egg timer" that is not an
"egg timer" for a couple of seconds and then the machine reboots, and will
reboot normally.

How can I fix this weird one?
 
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