Vista Home Premium On Gateway Locks up intermittently

[Ray]

Recently I have had issues with my laptop just locking up. I'll walk away
and start doing something else, then I'll comeback and the screen looks
normal. Then I'll either try and move the mouse (via the pad) and nothing.
I've sometimes had the sidebar open and other times it locked up it wasn't
on. Either or it still locks up.

I have to do a hard reset and this is not a good thing. Certainly this
machine and others are not built or designed for this type of performance.
Please help.

 

[Andre Da Costa[ActiveWin]]

Open the Event Viewer to see if there are any logged reports that might give
a hint of hardware
failure or service that might help in better diagnosing the problem?

I would also check Problem Reports and Solutions to see if there any
solutions to problems you might be encountering.

 

[Ray Luca]

Hi, just did a google search on this issue and it came to this forum
posting. I am having EXACTLY the same issue as the person who made the
original post. The system seems to lock up at random, and I mean at
random.

How old is the computer? New enough to still be covered by warranty?

Are you sure you have all the proper drivers installed? Sometimes
Windows Update will change things for you - if you're not careful -
and you'll end up with a driver problem.

Check Gateway's site for all the proper drivers for your unit.