Vista Home Premium: New user account failing to load user profile

  • Thread starter Thread starter Metajoe
  • Start date Start date
M

Metajoe

I am trying to set up a standard user profile on my laptop for my mom to
use because personally I do not want her to be snooping around in my own
profile when she uses it for school. So, I went into the control panel
and created a NEW account for her. I didn't have any problems doing
that. I set up folder permissions and then went to test the new user
and although it took awhile for Vista to prepare the account, I got in
and an error message came up about how some Vista email client failed
and pressed OK and I let it sit for awhile and nothing else came up. So
now if I try to log into that account, it gets stuck at a blank blue
background. I opened up the task manager and tried running
explorer.exe, but it wouldn't start. I've also tried pulling up
services.msc, but that won't come up either. So I'm rather clueless as
what to do next and Googling for this problem hasn't helped me find any
fixes for it either.

Anyone have any ideas as to what is causing this and what I can do to
make it work?

Thanks in advance to anyone who can help me out here.
 
The phrase 'set up folder permissions' sounds like a possible problem. If
you changed the standard permissions you might have changed them enough that
Vista can no longer perform correctly on those files.

Remove the account.
Go to c:\users and delete the folder that was created.

Create the account again. This time leave ownership and permissions of the
files alone. After the account is fully set up and running then you can
consider changing permissions etc .

Michael
 
I deleted the account and folder and tried again. Same thing. Som
mail error message comes up and nothing happens afterwards. The onl
processes that I saw running in the task manager were;

csrss.exe
dwm.exe
taskmgr.exe
winlogon.exe

That's it. Tried pulling up explorer.exe and that failed. No errors
but it wouldn't actually start up
 
Sounds like the template that is used to create a new user has become hosed.
I THINK that is at c:\users\Default
(need to show system/hidden files). It might be that if you rename that
folder it MIGHT recreate it with default settings. However you should
probably wait and get better advice from someone who knows more. Sorry that
I was a dead end for helping you.

Michael
(BTW, you are more likely to get assistance if you include problem and
replies in each message. They can get pretty long but then someone seeing
the conversation can step it and help. For instance from parts of the thread
included here, no one would know what your problem is or what other things
you have tried.)
 
What would cause the template to go haywire on me then? And what abou
that "Default" folder? What would I have to rename it to? I alread
have a folder for the account I created.

No, no, it's ok, at least you've tried to help me. Of all the othe
topics I've made for this, the only other person to reply offered a
encryption program for my account to use, which is a last resort fo
me.

So thank you for throwing out an idea and replying to this thread.
appreciate any help I can get. Vista doesn't seem to be an OS peopl
are willing to help others with, from what I'm seeing.

'Michael Walraven[_3_ said:
;770922']Sounds like the template that is used to create a new user ha
become hosed.
I THINK that is at c:\users\Default
(need to show system/hidden files). It might be that if you rename tha

folder it MIGHT recreate it with default settings. However you should
probably wait and get better advice from someone who knows more. Sorr
that
I was a dead end for helping you.

Michael
(BTW, you are more likely to get assistance if you include problem an

replies in each message. They can get pretty long but then someon
seeing
the conversation can step it and help. For instance from parts of th
thread
included here, no one would know what your problem is or what othe
things
you have tried.)


"Metajoe" (e-mail address removed) wrote in message

I deleted the account and folder and tried again. Same thing. Some
mail error message comes up and nothing happens afterwards. The only
processes that I saw running in the task manager were;

csrss.exe
dwm.exe
taskmgr.exe
winlogon.exe

That's it. Tried pulling up explorer.exe and that failed. N
errors,
but it wouldn't actually start up.
 
I would rename to something like OldDefault

A point: Have you modified the security for the system? I.e. have you turned
off UAC, changed permissions/ownership for system controlled area? ( It
helps others to understand your configuration).
Also do you have virus/malware protection programs that purport to 'protect'
your system from changes? Turning off or disabling these features may help.

Looking out on web there seem to be others with similar problems but I have
not seen solutions.

Here are a couple of more ideas, well worth their cost.

in regedit,
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
open the various S-1-5-..... until you find the one that has c:\users\your
new user as 'ProfileImagePath', delete this entry. (the entire S-1-5-.....)

Make sure that there aren't any more profiles with this entry.

delete the c:\users\your new user folder entirely.

shutdown and restart

verify that there is no c:\users\your new user or entry in the registry that
you deleted

now try to create the new user


Also if (whoops - when) you get your problem solved do post back what you
did to solve it!!! The next person would be much appreciative.


Metajoe said:
What would cause the template to go haywire on me then? And what about
that "Default" folder? What would I have to rename it to? I already
have a folder for the account I created.

No, no, it's ok, at least you've tried to help me. Of all the other
topics I've made for this, the only other person to reply offered an
encryption program for my account to use, which is a last resort for
me.

So thank you for throwing out an idea and replying to this thread. I
appreciate any help I can get. Vista doesn't seem to be an OS people
are willing to help others with, from what I'm seeing.

'Michael Walraven[_3_ said:
;770922']Sounds like the template that is used to create a new user has
become hosed.
I THINK that is at c:\users\Default
(need to show system/hidden files). It might be that if you rename that

folder it MIGHT recreate it with default settings. However you should
probably wait and get better advice from someone who knows more. Sorry
that
I was a dead end for helping you.

Michael
(BTW, you are more likely to get assistance if you include problem and

replies in each message. They can get pretty long but then someone
seeing
the conversation can step it and help. For instance from parts of the
thread
included here, no one would know what your problem is or what other
things
you have tried.)


"Metajoe" (e-mail address removed) wrote in message

I deleted the account and folder and tried again. Same thing. Some
mail error message comes up and nothing happens afterwards. The only
processes that I saw running in the task manager were;

csrss.exe
dwm.exe
taskmgr.exe
winlogon.exe

That's it. Tried pulling up explorer.exe and that failed. No
errors,
but it wouldn't actually start up.
 
WARNING WARNING WILL ROBINSON

I tried renaming the Default directory. (The cook should eat his own bread).
I lost my PS-2 mouse, no response just arrow in the middle of the screen.

I got the mouse back by:
Power down (not restart).
Removed mouse
Powerup until system was ready for user/password
Power down
Plugged mouse back in.
Powered up, mouse was ok.

Powering down/up with without removing the mouse did NOT find the mouse.

Sorry about that....
Michael


Michael Walraven said:
I would rename to something like OldDefault

A point: Have you modified the security for the system? I.e. have you
turned off UAC, changed permissions/ownership for system controlled area?
( It helps others to understand your configuration).
Also do you have virus/malware protection programs that purport to
'protect' your system from changes? Turning off or disabling these
features may help.

Looking out on web there seem to be others with similar problems but I
have not seen solutions.

Here are a couple of more ideas, well worth their cost.

in regedit,
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
open the various S-1-5-..... until you find the one that has c:\users\your
new user as 'ProfileImagePath', delete this entry. (the entire
S-1-5-.....)

Make sure that there aren't any more profiles with this entry.

delete the c:\users\your new user folder entirely.

shutdown and restart

verify that there is no c:\users\your new user or entry in the registry
that you deleted

now try to create the new user


Also if (whoops - when) you get your problem solved do post back what you
did to solve it!!! The next person would be much appreciative.


Metajoe said:
What would cause the template to go haywire on me then? And what about
that "Default" folder? What would I have to rename it to? I already
have a folder for the account I created.

No, no, it's ok, at least you've tried to help me. Of all the other
topics I've made for this, the only other person to reply offered an
encryption program for my account to use, which is a last resort for
me.

So thank you for throwing out an idea and replying to this thread. I
appreciate any help I can get. Vista doesn't seem to be an OS people
are willing to help others with, from what I'm seeing.

'Michael Walraven[_3_ said:
;770922']Sounds like the template that is used to create a new user has
become hosed.
I THINK that is at c:\users\Default
(need to show system/hidden files). It might be that if you rename that

folder it MIGHT recreate it with default settings. However you should
probably wait and get better advice from someone who knows more. Sorry
that
I was a dead end for helping you.

Michael
(BTW, you are more likely to get assistance if you include problem and

replies in each message. They can get pretty long but then someone
seeing
the conversation can step it and help. For instance from parts of the
thread
included here, no one would know what your problem is or what other
things
you have tried.)


"Metajoe" (e-mail address removed) wrote in message

I deleted the account and folder and tried again. Same thing. Some
mail error message comes up and nothing happens afterwards. The only
processes that I saw running in the task manager were;

csrss.exe
dwm.exe
taskmgr.exe
winlogon.exe

That's it. Tried pulling up explorer.exe and that failed. No
errors,
but it wouldn't actually start up.
 
I see that folder rename idea didn't work for you, so I doubt it'd wor
for me.

I have UAC off and have Windows Defender and AVG running basically fo
protection, so I don't know if they'd have anything to do with it.

Yeah, I looked around online first before registering an account her
without much of a lead anywhere.

And I'll try that Regedit thing either tonight or tomorrow morning.
It's almost 11pm here.

'Michael Walraven[_3_ said:
;771460']I would rename to something like OldDefault

A point: Have you modified the security for the system? I.e. have yo
turned
off UAC, changed permissions/ownership for system controlled area? ( I

helps others to understand your configuration).
Also do you have virus/malware protection programs that purport t
'protect'
your system from changes? Turning off or disabling these features ma
help.

Looking out on web there seem to be others with similar problems but
have
not seen solutions.

Here are a couple of more ideas, well worth their cost.

in regedit,
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
open the various S-1-5-..... until you find the one that ha
c:\users\your
new user as 'ProfileImagePath', delete this entry. (the entir
S-1-5-.....)

Make sure that there aren't any more profiles with this entry.

delete the c:\users\your new user folder entirely.

shutdown and restart

verify that there is no c:\users\your new user or entry in the registr
that
you deleted

now try to create the new user


Also if (whoops - when) you get your problem solved do post back wha
you
did to solve it!!! The next person would be much appreciative.


"Metajoe" (e-mail address removed) wrote in message

What would cause the template to go haywire on me then? And wha
about
that "Default" folder? What would I have to rename it to? I already
have a folder for the account I created.

No, no, it's ok, at least you've tried to help me. Of all the other
topics I've made for this, the only other person to reply offered an
encryption program for my account to use, which is a last resort for
me.

So thank you for throwing out an idea and replying to this thread. I
appreciate any help I can get. Vista doesn't seem to be an OS people
are willing to help others with, from what I'm seeing.

'Michael Walraven[_3_ Wrote:-
;770922']Sounds like the template that is used to create a new use
has
become hosed.
I THINK that is at c:\users\Default
(need to show system/hidden files). It might be that if you renam
that

folder it MIGHT recreate it with default settings. However you should
probably wait and get better advice from someone who knows more
Sorry
that
I was a dead end for helping you.

Michael
(BTW, you are more likely to get assistance if you include proble
and

replies in each message. They can get pretty long but then someone
seeing
the conversation can step it and help. For instance from parts of the
thread
included here, no one would know what your problem is or what other
things
you have tried.)


"Metajoe" (e-mail address removed) wrote in message

I deleted the account and folder and tried again. Same thing. Some
mail error message comes up and nothing happens afterwards. The only
processes that I saw running in the task manager were;

csrss.exe
dwm.exe
taskmgr.exe
winlogon.exe

That's it. Tried pulling up explorer.exe and that failed. No
errors,
but it wouldn't actually start up.
 
Metajoe said:
I see that folder rename idea didn't work for you, so I doubt it'd work
for me.

I have UAC off and have Windows Defender and AVG running basically for
protection, so I don't know if they'd have anything to do with it.

Yeah, I looked around online first before registering an account here
without much of a lead anywhere.

And I'll try that Regedit thing either tonight or tomorrow morning.
It's almost 11pm here.

'Michael Walraven[_3_ said:
;771460']I would rename to something like OldDefault

A point: Have you modified the security for the system? I.e. have you
turned
off UAC, changed permissions/ownership for system controlled area? ( It

helps others to understand your configuration).
Also do you have virus/malware protection programs that purport to
'protect'
your system from changes? Turning off or disabling these features may
help.

Looking out on web there seem to be others with similar problems but I
have
not seen solutions.

Here are a couple of more ideas, well worth their cost.

in regedit,
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
open the various S-1-5-..... until you find the one that has
c:\users\your
new user as 'ProfileImagePath', delete this entry. (the entire
S-1-5-.....)

Make sure that there aren't any more profiles with this entry.

delete the c:\users\your new user folder entirely.

shutdown and restart

verify that there is no c:\users\your new user or entry in the registry
that
you deleted

now try to create the new user


Also if (whoops - when) you get your problem solved do post back what
you
did to solve it!!! The next person would be much appreciative.


"Metajoe" (e-mail address removed) wrote in message

What would cause the template to go haywire on me then? And what
about
that "Default" folder? What would I have to rename it to? I already
have a folder for the account I created.

No, no, it's ok, at least you've tried to help me. Of all the other
topics I've made for this, the only other person to reply offered an
encryption program for my account to use, which is a last resort for
me.

So thank you for throwing out an idea and replying to this thread. I
appreciate any help I can get. Vista doesn't seem to be an OS people
are willing to help others with, from what I'm seeing.

'Michael Walraven[_3_ Wrote:-
;770922']Sounds like the template that is used to create a new user
has
become hosed.
I THINK that is at c:\users\Default
(need to show system/hidden files). It might be that if you rename
that

folder it MIGHT recreate it with default settings. However you should
probably wait and get better advice from someone who knows more.
Sorry
that
I was a dead end for helping you.

Michael
(BTW, you are more likely to get assistance if you include problem
and

replies in each message. They can get pretty long but then someone
seeing
the conversation can step it and help. For instance from parts of the
thread
included here, no one would know what your problem is or what other
things
you have tried.)


"Metajoe" (e-mail address removed) wrote in message

I deleted the account and folder and tried again. Same thing. Some
mail error message comes up and nothing happens afterwards. The only
processes that I saw running in the task manager were;

csrss.exe
dwm.exe
taskmgr.exe
winlogon.exe

That's it. Tried pulling up explorer.exe and that failed. No
errors,
but it wouldn't actually start up.
 
I put the folder name back before I ever got to trying making a new account
so don't actually know how that would have worked out.

I would try putting UAC back on while you try to create the new user, you
might get some usefully clues from what it natters about. I think AVG is
just an antivirus, but I haven't used it for several upgrades so don't for
sure about that either. Windows Defender will protect the system from
changes and you might try disabling that. Would think that it could handle
add a new user OK but stranger things have happened. (I lost my old tube
monitor last night, just coincidence but if I didn't already know it was
failing I sure would have been suspicious that my fooling around did it -
like my mouse).

Michael

Metajoe said:
I see that folder rename idea didn't work for you, so I doubt it'd work
for me.

I have UAC off and have Windows Defender and AVG running basically for
protection, so I don't know if they'd have anything to do with it.

Yeah, I looked around online first before registering an account here
without much of a lead anywhere.

And I'll try that Regedit thing either tonight or tomorrow morning.
It's almost 11pm here.

'Michael Walraven[_3_ said:
;771460']I would rename to something like OldDefault

A point: Have you modified the security for the system? I.e. have you
turned
off UAC, changed permissions/ownership for system controlled area? ( It

helps others to understand your configuration).
Also do you have virus/malware protection programs that purport to
'protect'
your system from changes? Turning off or disabling these features may
help.

Looking out on web there seem to be others with similar problems but I
have
not seen solutions.

Here are a couple of more ideas, well worth their cost.

in regedit,
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
open the various S-1-5-..... until you find the one that has
c:\users\your
new user as 'ProfileImagePath', delete this entry. (the entire
S-1-5-.....)

Make sure that there aren't any more profiles with this entry.

delete the c:\users\your new user folder entirely.

shutdown and restart

verify that there is no c:\users\your new user or entry in the registry
that
you deleted

now try to create the new user


Also if (whoops - when) you get your problem solved do post back what
you
did to solve it!!! The next person would be much appreciative.


"Metajoe" (e-mail address removed) wrote in message

What would cause the template to go haywire on me then? And what
about
that "Default" folder? What would I have to rename it to? I already
have a folder for the account I created.

No, no, it's ok, at least you've tried to help me. Of all the other
topics I've made for this, the only other person to reply offered an
encryption program for my account to use, which is a last resort for
me.

So thank you for throwing out an idea and replying to this thread. I
appreciate any help I can get. Vista doesn't seem to be an OS people
are willing to help others with, from what I'm seeing.

'Michael Walraven[_3_ Wrote:-
;770922']Sounds like the template that is used to create a new user
has
become hosed.
I THINK that is at c:\users\Default
(need to show system/hidden files). It might be that if you rename
that

folder it MIGHT recreate it with default settings. However you should
probably wait and get better advice from someone who knows more.
Sorry
that
I was a dead end for helping you.

Michael
(BTW, you are more likely to get assistance if you include problem
and

replies in each message. They can get pretty long but then someone
seeing
the conversation can step it and help. For instance from parts of the
thread
included here, no one would know what your problem is or what other
things
you have tried.)


"Metajoe" (e-mail address removed) wrote in message

I deleted the account and folder and tried again. Same thing. Some
mail error message comes up and nothing happens afterwards. The only
processes that I saw running in the task manager were;

csrss.exe
dwm.exe
taskmgr.exe
winlogon.exe

That's it. Tried pulling up explorer.exe and that failed. No
errors,
but it wouldn't actually start up.
 
I tried both the regedit and the UAC thing. Neither worked. I did a
little more hunting around for msoe.dll because the mail error was that
that file could not be initialized. I found a thread about it that
relates to my problem
@ 'Login in as User MSOE.DLL could not be initialized : Windows Vista
Setup : Windows Vista IT Pro : Microsoft TechNet Forums'
(http://tinyurl.com/a5g6te)

I tried this (3rd post down on thread):

"The problem has been resolved in my case. The last things I did was
disable user account control, run the sfc /scannow command-line tool
(which couldnt find any problems), create a new user account and log in
with it in safe mode. Then starting up Windows normally, I was able to
successfully log on with this account. The configuration of Windows
Mail completed now. Hope it wont come back."

And it failed. The error went away, but nothing loaded afterwards.

And now my attention is on this post (4th post down on thread):

"...On the third call to Microsoft, we brought in an ADS specialist and
in ten minutes, he identified the original problem. The users were
members of the Domain Guest user group. This does not affect the users
running Windows XP, but a Vista user is then locked into a mandatory
profile. So any changes that a user makes are not saved when they log
out. Simply removing the users from the group and running a gpupdate
corrected the problem. It was such a simple resolution, but what a
very long and painful path to get there."

Now, I did a little searching and discovered that in Vista Home
Premium, you cannot access the user groups application with MMC
apparently. But I'm unsure about whether users can do it through the
command line. I know you can do it through there, but I don't remember
how.

'Michael Walraven[_3_ said:
;771682']I put the folder name back before I ever got to trying making a
new account
so don't actually know how that would have worked out.

I would try putting UAC back on while you try to create the new user,
you
might get some usefully clues from what it natters about. I think AVG
is
just an antivirus, but I haven't used it for several upgrades so don't
for
sure about that either. Windows Defender will protect the system from
changes and you might try disabling that. Would think that it could
handle
add a new user OK but stranger things have happened. (I lost my old
tube
monitor last night, just coincidence but if I didn't already know it
was
failing I sure would have been suspicious that my fooling around did it
-
like my mouse).

Michael

"Metajoe" (e-mail address removed) wrote in message

I see that folder rename idea didn't work for you, so I doubt it'd
work
for me.

I have UAC off and have Windows Defender and AVG running basically
for
protection, so I don't know if they'd have anything to do with it.

Yeah, I looked around online first before registering an account here
without much of a lead anywhere.

And I'll try that Regedit thing either tonight or tomorrow morning.
It's almost 11pm here.

'Michael Walraven[_3_ Wrote:-
;771460']I would rename to something like OldDefault

A point: Have you modified the security for the system? I.e. have you
turned
off UAC, changed permissions/ownership for system controlled area? (
It

helps others to understand your configuration).
Also do you have virus/malware protection programs that purport to
'protect'
your system from changes? Turning off or disabling these features may
help.

Looking out on web there seem to be others with similar problems but
I
have
not seen solutions.

Here are a couple of more ideas, well worth their cost.

in regedit,
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
open the various S-1-5-..... until you find the one that has
c:\users\your
new user as 'ProfileImagePath', delete this entry. (the entire
S-1-5-.....)

Make sure that there aren't any more profiles with this entry.

delete the c:\users\your new user folder entirely.

shutdown and restart

verify that there is no c:\users\your new user or entry in the
registry
that
you deleted

now try to create the new user


Also if (whoops - when) you get your problem solved do post back what
you
did to solve it!!! The next person would be much appreciative.


"Metajoe" (e-mail address removed) wrote in message

What would cause the template to go haywire on me then? And what
about
that "Default" folder? What would I have to rename it to? I already
have a folder for the account I created.

No, no, it's ok, at least you've tried to help me. Of all the other
topics I've made for this, the only other person to reply offered an
encryption program for my account to use, which is a last resort for
me.

So thank you for throwing out an idea and replying to this thread. I
appreciate any help I can get. Vista doesn't seem to be an OS people
are willing to help others with, from what I'm seeing.

'Michael Walraven[_3_ Wrote:-
;770922']Sounds like the template that is used to create a new user
has
become hosed.
I THINK that is at c:\users\Default
(need to show system/hidden files). It might be that if you rename
that

folder it MIGHT recreate it with default settings. However you should
probably wait and get better advice from someone who knows more.
Sorry
that
I was a dead end for helping you.

Michael
(BTW, you are more likely to get assistance if you include problem
and

replies in each message. They can get pretty long but then someone
seeing
the conversation can step it and help. For instance from parts of the
thread
included here, no one would know what your problem is or what other
things
you have tried.)


"Metajoe" (e-mail address removed) wrote in message

I deleted the account and folder and tried again. Same thing. Some
mail error message comes up and nothing happens afterwards. The only
processes that I saw running in the task manager were;

csrss.exe
dwm.exe
taskmgr.exe
winlogon.exe

That's it. Tried pulling up explorer.exe and that failed. No
errors,
but it wouldn't actually start up.
 
I am familiar with the 'net' command for adding/removing/controlling user
accounts.

try net ? for hints

net user test /add
will add a user

net user test /del
will remove the user

run the command in an elevated command prompt window.

net user 'name'
towards the bottom will report the local and global groups that the 'name'
user is a member of.

I have assumed that you are not a member of a domain, where there is a
centrally controlled 'domain controller'. Based on that assumption there
should not be any 'global groups'. If you are in a controlled domain, then I
understand that the owner of the domain controller is who will have to add
users and such (I am not a member of a domain so if you are most of my
advice is not useful).

Michael


Metajoe said:
I tried both the regedit and the UAC thing. Neither worked. I did a
little more hunting around for msoe.dll because the mail error was that
that file could not be initialized. I found a thread about it that
relates to my problem
@ 'Login in as User MSOE.DLL could not be initialized : Windows Vista
Setup : Windows Vista IT Pro : Microsoft TechNet Forums'
(http://tinyurl.com/a5g6te)

I tried this (3rd post down on thread):

"The problem has been resolved in my case. The last things I did was
disable user account control, run the sfc /scannow command-line tool
(which couldnt find any problems), create a new user account and log in
with it in safe mode. Then starting up Windows normally, I was able to
successfully log on with this account. The configuration of Windows
Mail completed now. Hope it wont come back."

And it failed. The error went away, but nothing loaded afterwards.

And now my attention is on this post (4th post down on thread):

"...On the third call to Microsoft, we brought in an ADS specialist and
in ten minutes, he identified the original problem. The users were
members of the Domain Guest user group. This does not affect the users
running Windows XP, but a Vista user is then locked into a mandatory
profile. So any changes that a user makes are not saved when they log
out. Simply removing the users from the group and running a gpupdate
corrected the problem. It was such a simple resolution, but what a
very long and painful path to get there."

Now, I did a little searching and discovered that in Vista Home
Premium, you cannot access the user groups application with MMC
apparently. But I'm unsure about whether users can do it through the
command line. I know you can do it through there, but I don't remember
how.

'Michael Walraven[_3_ said:
;771682']I put the folder name back before I ever got to trying making a
new account
so don't actually know how that would have worked out.

I would try putting UAC back on while you try to create the new user,
you
might get some usefully clues from what it natters about. I think AVG
is
just an antivirus, but I haven't used it for several upgrades so don't
for
sure about that either. Windows Defender will protect the system from
changes and you might try disabling that. Would think that it could
handle
add a new user OK but stranger things have happened. (I lost my old
tube
monitor last night, just coincidence but if I didn't already know it
was
failing I sure would have been suspicious that my fooling around did it
-
like my mouse).

Michael

"Metajoe" (e-mail address removed) wrote in message

I see that folder rename idea didn't work for you, so I doubt it'd
work
for me.

I have UAC off and have Windows Defender and AVG running basically
for
protection, so I don't know if they'd have anything to do with it.

Yeah, I looked around online first before registering an account here
without much of a lead anywhere.

And I'll try that Regedit thing either tonight or tomorrow morning.
It's almost 11pm here.

'Michael Walraven[_3_ Wrote:-
;771460']I would rename to something like OldDefault

A point: Have you modified the security for the system? I.e. have you
turned
off UAC, changed permissions/ownership for system controlled area? (
It

helps others to understand your configuration).
Also do you have virus/malware protection programs that purport to
'protect'
your system from changes? Turning off or disabling these features may
help.

Looking out on web there seem to be others with similar problems but
I
have
not seen solutions.

Here are a couple of more ideas, well worth their cost.

in regedit,
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
open the various S-1-5-..... until you find the one that has
c:\users\your
new user as 'ProfileImagePath', delete this entry. (the entire
S-1-5-.....)

Make sure that there aren't any more profiles with this entry.

delete the c:\users\your new user folder entirely.

shutdown and restart

verify that there is no c:\users\your new user or entry in the
registry
that
you deleted

now try to create the new user


Also if (whoops - when) you get your problem solved do post back what
you
did to solve it!!! The next person would be much appreciative.


"Metajoe" (e-mail address removed) wrote in message

What would cause the template to go haywire on me then? And what
about
that "Default" folder? What would I have to rename it to? I already
have a folder for the account I created.

No, no, it's ok, at least you've tried to help me. Of all the other
topics I've made for this, the only other person to reply offered an
encryption program for my account to use, which is a last resort for
me.

So thank you for throwing out an idea and replying to this thread. I
appreciate any help I can get. Vista doesn't seem to be an OS people
are willing to help others with, from what I'm seeing.

'Michael Walraven[_3_ Wrote:-
;770922']Sounds like the template that is used to create a new user
has
become hosed.
I THINK that is at c:\users\Default
(need to show system/hidden files). It might be that if you rename
that

folder it MIGHT recreate it with default settings. However you should
probably wait and get better advice from someone who knows more.
Sorry
that
I was a dead end for helping you.

Michael
(BTW, you are more likely to get assistance if you include problem
and

replies in each message. They can get pretty long but then someone
seeing
the conversation can step it and help. For instance from parts of the
thread
included here, no one would know what your problem is or what other
things
you have tried.)


"Metajoe" (e-mail address removed) wrote in message

I deleted the account and folder and tried again. Same thing. Some
mail error message comes up and nothing happens afterwards. The only
processes that I saw running in the task manager were;

csrss.exe
dwm.exe
taskmgr.exe
winlogon.exe

That's it. Tried pulling up explorer.exe and that failed. No
errors,
but it wouldn't actually start up.
 
I added a user and it wasn't part of any domain and I looked at th
account from before and it was the same thing. Part of the norma
users group as well. So yeah, I'm stumped. I can't spend any mor
time with it either unfortunately. So I'm just going to encrypt an
hide the files I don't want to be seen to anyone else. Thanks for th
help though, I really appreciate it.

Sorry we couldn't go any further with this problem. I'd love to, but
just don't have the time anymore.

Maybe someone else with this problem can help it continue. Like yo
said, there are others who have this problem that could certainly use
fix like I do.

So if there is anyone out there watching this thread that has the sam
or very similar problem, PLEASE keep this thread going so you ca
figure out this conundrum of Vista.

'Michael Walraven[_3_ said:
;771978']I am familiar with the 'net' command fo
adding/removing/controlling user
accounts.

try net ? for hints

net user test /add
will add a user

net user test /del
will remove the user

run the command in an elevated command prompt window.

net user 'name'
towards the bottom will report the local and global groups that th
'name'
user is a member of.

I have assumed that you are not a member of a domain, where there is

centrally controlled 'domain controller'. Based on that assumptio
there
should not be any 'global groups'. If you are in a controlled domain
then I
understand that the owner of the domain controller is who will have t
add
users and such (I am not a member of a domain so if you are most of m

advice is not useful).

Michael


"Metajoe" (e-mail address removed) wrote in message

I tried both the regedit and the UAC thing. Neither worked. I did a
little more hunting around for msoe.dll because the mail error wa
that
that file could not be initialized. I found a thread about it that
relates to my problem
@ 'Login in as User MSOE.DLL could not be initialized : Windows Vista
Setup : Windows Vista IT Pro : Microsoft TechNet Forums'
('Login in as User MSOE.DLL could not be initialized : Windows Vist
Setup : Windows Vista IT Pro : Microsoft TechNet Forums
(http://tinyurl.com/a5g6te))

I tried this (3rd post down on thread):

"The problem has been resolved in my case. The last things I did was
disable user account control, run the sfc /scannow command-line tool
(which couldnt find any problems), create a new user account and lo
in
with it in safe mode. Then starting up Windows normally, I was abl
to
successfully log on with this account. The configuration of Windows
Mail completed now. Hope it wont come back."

And it failed. The error went away, but nothing loaded afterwards.

And now my attention is on this post (4th post down on thread):

"...On the third call to Microsoft, we brought in an ADS specialis
and
in ten minutes, he identified the original problem. The users were
members of the Domain Guest user group. This does not affect th
users
running Windows XP, but a Vista user is then locked into a mandatory
profile. So any changes that a user makes are not saved when the
log
out. Simply removing the users from the group and running a gpupdate
corrected the problem. It was such a simple resolution, but what a
very long and painful path to get there."

Now, I did a little searching and discovered that in Vista Home
Premium, you cannot access the user groups application with MMC
apparently. But I'm unsure about whether users can do it through the
command line. I know you can do it through there, but I don'
remember
how.

'Michael Walraven[_3_ Wrote:-
;771682']I put the folder name back before I ever got to trying makin
a
new account
so don't actually know how that would have worked out.

I would try putting UAC back on while you try to create the new user,
you
might get some usefully clues from what it natters about. I think AVG
is
just an antivirus, but I haven't used it for several upgrades so
don't
for
sure about that either. Windows Defender will protect the system from
changes and you might try disabling that. Would think that it could
handle
add a new user OK but stranger things have happened. (I lost my old
tube
monitor last night, just coincidence but if I didn't already know it
was
failing I sure would have been suspicious that my fooling around did
it
-
like my mouse).

Michael

"Metajoe" (e-mail address removed) wrote in message

I see that folder rename idea didn't work for you, so I doubt it'd
work
for me.

I have UAC off and have Windows Defender and AVG running basically
for
protection, so I don't know if they'd have anything to do with it.

Yeah, I looked around online first before registering an account here
without much of a lead anywhere.

And I'll try that Regedit thing either tonight or tomorrow morning.
It's almost 11pm here.

'Michael Walraven[_3_ Wrote:-
;771460']I would rename to something like OldDefault

A point: Have you modified the security for the system? I.e. have you
turned
off UAC, changed permissions/ownership for system controlled area? (
It

helps others to understand your configuration).
Also do you have virus/malware protection programs that purport to
'protect'
your system from changes? Turning off or disabling these features may
help.

Looking out on web there seem to be others with similar problems but
I
have
not seen solutions.

Here are a couple of more ideas, well worth their cost.

in regedit,
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
open the various S-1-5-..... until you find the one that has
c:\users\your
new user as 'ProfileImagePath', delete this entry. (the entire
S-1-5-.....)

Make sure that there aren't any more profiles with this entry.

delete the c:\users\your new user folder entirely.

shutdown and restart

verify that there is no c:\users\your new user or entry in the
registry
that
you deleted

now try to create the new user


Also if (whoops - when) you get your problem solved do post back what
you
did to solve it!!! The next person would be much appreciative.


"Metajoe" (e-mail address removed) wrote in message

What would cause the template to go haywire on me then? And what
about
that "Default" folder? What would I have to rename it to? I already
have a folder for the account I created.

No, no, it's ok, at least you've tried to help me. Of all the other
topics I've made for this, the only other person to reply offered an
encryption program for my account to use, which is a last resort for
me.

So thank you for throwing out an idea and replying to this thread. I
appreciate any help I can get. Vista doesn't seem to be an OS people
are willing to help others with, from what I'm seeing.

'Michael Walraven[_3_ Wrote:-
;770922']Sounds like the template that is used to create a new user
has
become hosed.
I THINK that is at c:\users\Default
(need to show system/hidden files). It might be that if you rename
that

folder it MIGHT recreate it with default settings. However you should
probably wait and get better advice from someone who knows more.
Sorry
that
I was a dead end for helping you.

Michael
(BTW, you are more likely to get assistance if you include problem
and

replies in each message. They can get pretty long but then someone
seeing
the conversation can step it and help. For instance from parts of the
thread
included here, no one would know what your problem is or what other
things
you have tried.)


"Metajoe" (e-mail address removed) wrote in message

I deleted the account and folder and tried again. Same thing. Some
mail error message comes up and nothing happens afterwards. The only
processes that I saw running in the task manager were;

csrss.exe
dwm.exe
taskmgr.exe
winlogon.exe

That's it. Tried pulling up explorer.exe and that failed. No
errors,
but it wouldn't actually start up.
 
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