Vista Help and Support not Working

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi all,
I was wondering what I can do to fix this problem, everytime I try to use
any of Vista Premium help I get the following error.
Internet explorer cannot download / from help.
Internet explorer was unable to open this Internet site. The requested site
is either unavailable or cannot be found. Please try again later.

This has been the same since I installed Vista the other day.
Please any help would be appreciated.
Thanks
Dave.
 
Chad Harris said:
And lastly or alternatively there is this, but several above should fix you:

There's a problem with your XML association. (Macromedia Dreamweaver
installed, by chance?).

Open Notepad and paste this text (courtesy of Kristan M. Kenney):
Click to expand...
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.xml]
@="xmlfile"
"Content Type"="text/xml"
"PerceivedType"="text"

[HKEY_CLASSES_ROOT\.xml\OpenWithList]

[HKEY_CLASSES_ROOT\.xml\OpenWithList\winword.exe]
@=""

[HKEY_CLASSES_ROOT\.xml\PersistentHandler]
@="{7E9D8D44-6926-426F-AA2B-217A819A5CCE}"

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Save it as FixHelp.reg, right-click it and choose Merge.

Note that you may be prompted for consent by UAC; click Continue.
 
Worked perfectly, many thanks!

Jer said:
:
And lastly or alternatively there is this, but several above should fix you:

There's a problem with your XML association. (Macromedia Dreamweaver
installed, by chance?).

Open Notepad and paste this text (courtesy of Kristan M. Kenney):
Click to expand...
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.xml]
@="xmlfile"
"Content Type"="text/xml"
"PerceivedType"="text"

[HKEY_CLASSES_ROOT\.xml\OpenWithList]

[HKEY_CLASSES_ROOT\.xml\OpenWithList\winword.exe]
@=""

[HKEY_CLASSES_ROOT\.xml\PersistentHandler]
@="{7E9D8D44-6926-426F-AA2B-217A819A5CCE}"

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Save it as FixHelp.reg, right-click it and choose Merge.

Note that you may be prompted for consent by UAC; click Continue.


Todd said:
Mine doesnt work either anybody who can help me?
Click to expand...
Click to expand...
 
Vista help system stops working when Dreamweaver is the default XML editor:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400789

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Worked perfectly, many thanks!

Jer said:
:
And lastly or alternatively there is this, but several above should fix you:

There's a problem with your XML association. (Macromedia Dreamweaver
installed, by chance?).

Open Notepad and paste this text (courtesy of Kristan M. Kenney):
Click to expand...
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.xml]
@="xmlfile"
"Content Type"="text/xml"
"PerceivedType"="text"

[HKEY_CLASSES_ROOT\.xml\OpenWithList]

[HKEY_CLASSES_ROOT\.xml\OpenWithList\winword.exe]
@=""

[HKEY_CLASSES_ROOT\.xml\PersistentHandler]
@="{7E9D8D44-6926-426F-AA2B-217A819A5CCE}"

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Save it as FixHelp.reg, right-click it and choose Merge.

Note that you may be prompted for consent by UAC; click Continue.


Todd said:
Mine doesnt work either anybody who can help me?
Click to expand...
Click to expand...
 
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