Vista freezes so only reboot will work

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I was wondering if this a common problem with windows vista. I have home
premium it came pre-installed. I just purchased the computer less than a
month ago. It freezes for no reason I don't have to be doing anything for it
to freeze, the mouse stops working there is no way to bring up the task
manager to see if anything is running ctrl-shift-esc won't even work.
 
I would recommend contacting your computer's customer support folks for
advice, and start making a case for repair or replacement if the problem
cannot be solved. This is not normal behaviour and especially not in a new
computer.

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Richard G. Harper [MVP Shell/User] (e-mail address removed)
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It was like this from the very beginning? Or, did it start after you
finished installing something?

If it was like this out of the box, return it under warranty - and quickly.
If it started after you installed something, think back. You could not have
install too much in a month. Uninstall the program that is causing the
problem.

If all else fails, contact the manufacturer, as a new computer should not be
doing this.

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Regards,

Richard Urban MVP
Microsoft Windows Shell/User
 
It was like this from the beginning before I installed anything on it. To be
honest the only things I have installed are msn messanger and windows live
mail. How long do you have to return it under warrenty? Its a HP
 
Then you know what you must do. Don't waste any time in doing it. I don't
know what your warranty is but you have likely already past the point where
you can use your return privileges at the point of purchase.

--


Regards,

Richard Urban MVP
Microsoft Windows Shell/User
 
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