Vista file saving problem

  • Thread starter Thread starter Kavinda Kariyawasam
  • Start date Start date
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Kavinda Kariyawasam

hi,
i hav a strange problem, i have Vista business with sp1 installed, i cannot
save any of word / excel/ppt (off 2007) files or web files.
if i modify existing files, then i can save but cannot use "save as" to give
different name or location.
plz help..
Tkx
kavi...
 
Kavinda Kariyawasam said:
hi,
i hav a strange problem, i have Vista business with sp1 installed, i
cannot save any of word / excel/ppt (off 2007) files or web files.
if i modify existing files, then i can save but cannot use "save as" to
give different name or location.
plz help..
Tkx
kavi...
Click to expand...


What happens when you try? Any error message?
 
no error.
for off2007 files, no sign
for wed files, save-open, when i say save it just disserperers.
Tkx
 
Kavinda said:
no error.
for off2007 files, no sign
for wed files, save-open, when i say save it just disserperers.
Click to expand...

Where are you trying to save it? Sounds like it's saving in the wrong
directory. Do a Save As on a new document and make sure it is defaulting to
your C:\Users\your-user-account\Documents.

Or perhaps you moved the Documents folder and forgot to give us that
information.

Malke
 
it is nothing to do with the location.

it happen to all the applications (word / excel/ppt and web downloads)
problem is it is not allowing me to select the location (dat page wont come
me too choose)
Tkx
 
Kavinda said:
it is nothing to do with the location.

it happen to all the applications (word / excel/ppt and web downloads)
problem is it is not allowing me to select the location (dat page wont
come me too choose)
Click to expand...

The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke
 
Found the solution.

This issue may occur if a Windows Resource Protection (WRP) file is missing
or is corrupted.

Accessories, right-click Command Prompt, and then click Run as
administrator.
type - sfc /scannow

Tkx for everyone who posted their ideas.
 
Kavinda said:
Found the solution.

This issue may occur if a Windows Resource Protection (WRP) file is
missing or is corrupted.

Accessories, right-click Command Prompt, and then click Run as
administrator.
type - sfc /scannow
Click to expand...

Glad you got it sorted. Thanks for posting back with your solution.

Malke
 
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