Vista Fax connected to Server 2003 fax server but no cover pages

  • Thread starter Thread starter mlai
  • Start date Start date
M

mlai

Hello,
I got my vista ultimate (x64) machine connected to the fax printer on my
Windows Server 2003 machine and can fax out. However, Vista Fax and Scan
complains that it cannot find any cover pages on the server. All my windows
xp machines can access the cover pages fine. Please help!

Marshall
 
Hello Marshall,

Thank you for using newsgroup!

From your post, I suggest you refer to the following article to see if it
can help:
927815: You may be unable to send a fax that you saved as a draft in
Windows Fax and Scan if the fax does not have a cover page
http://support.microsoft.com/kb/927815/en-us

If the problem persists, please send me a screen shot of the error message
so that I can perform further research.

To take a screen shot:
---------------------
1. Press the Pr Scrn key once on the keyboard when the error message
appears.
2. Click Start, go to Run, enter MSPAINT in the open dialog box, and then
Click OK.
3. Use Ctrl + V to paste the screenshot to the canvas.
4. From the File menu, go to Save and save it as a JPG file.
5. Send the JPG file to me as an attachment.
My mailbox: (e-mail address removed)

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

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I am just baffled as I have a Vista x64 at home connected to the fax server
on my SBS2003 SP1 (with 2003 SP2), and Windows Fax and Scan works just fine
with cover pages present......

Russ Valentine said:
Known issue. No solution. Developers are aware.
--
Russ Valentine
[MVP-Outlook]
mlai said:
Hello,
I got my vista ultimate (x64) machine connected to the fax printer on
my Windows Server 2003 machine and can fax out. However, Vista Fax and
Scan complains that it cannot find any cover pages on the server. All my
windows xp machines can access the cover pages fine. Please help!

Marshall
Click to expand...
Click to expand...
 
Perhaps you can clarify the difference between the system that works and the
one that doesn't. You haven't so far.
--
Russ Valentine
[MVP-Outlook]
mlai said:
I am just baffled as I have a Vista x64 at home connected to the fax server
on my SBS2003 SP1 (with 2003 SP2), and Windows Fax and Scan works just fine
with cover pages present......

Russ Valentine said:
Known issue. No solution. Developers are aware.
--
Russ Valentine
[MVP-Outlook]
mlai said:
Hello,
I got my vista ultimate (x64) machine connected to the fax printer on
my Windows Server 2003 machine and can fax out. However, Vista Fax and
Scan complains that it cannot find any cover pages on the server. All
my windows xp machines can access the cover pages fine. Please help!

Marshall
Click to expand...
Click to expand...
Click to expand...
 
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