Vista Explorer Crashes When opening Folder containing Vector files

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

As above-

have a folder that contains 995 files of vector EPS files (for use in adobe
illustrator).
total folder size is 171mb.

when i open it from the vista explorer it crashes and also if i try to do it
from with illustrator or photoshop.

so maybe there is a corrupt file in there somewhere? but how do i find it?

or can vista not handle big folders?

annoyingly i can view and use the files on my old XP perfectly ok.

any help much appreciated!

these are some error codes that i have got from Event Viewer-

Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
0x4549b091, faulting module ntdll.dll, version 6.0.6000.16386, time stamp
0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id
0x1644, application start time 0x01c77777f98d1f7d.

and

System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2007-04-05T11:54:31.000Z

EventRecordID 2490

Channel Application

Computer Turbo3

Security


- EventData

Explorer.EXE
6.0.6000.16386
4549b091
ntdll.dll
6.0.6000.16386
4549bdc9
c0000374
000af1c9
1644
01c77777f98d1f7d
 
hi Chris

Thanks for the advice, but sadly the problem still happens.

tom

Chris Altmann said:
It might be a buggy icon thumbnail handler installed by Illustrator. Try
disabling thumbnails
http://www.howtogeek.com/howto/windows-vista/disable-thumbnail-previews-in-windows-vista-explorer/

tom said:
As above-

have a folder that contains 995 files of vector EPS files (for use in
adobe
illustrator).
total folder size is 171mb.

when i open it from the vista explorer it crashes and also if i try to do
it
from with illustrator or photoshop.

so maybe there is a corrupt file in there somewhere? but how do i find it?

or can vista not handle big folders?

annoyingly i can view and use the files on my old XP perfectly ok.

any help much appreciated!

these are some error codes that i have got from Event Viewer-

Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
0x4549b091, faulting module ntdll.dll, version 6.0.6000.16386, time stamp
0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id
0x1644, application start time 0x01c77777f98d1f7d.

and

System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2007-04-05T11:54:31.000Z

EventRecordID 2490

Channel Application

Computer Turbo3

Security


- EventData

Explorer.EXE
6.0.6000.16386
4549b091
ntdll.dll
6.0.6000.16386
4549bdc9
c0000374
000af1c9
1644
01c77777f98d1f7d
Click to expand...
Click to expand...
 
This is the meaning of the error code from NTStatus.h

//
// MessageId: STATUS_HEAP_CORRUPTION
//
// MessageText:
//
// A heap has been corrupted.
//
#define STATUS_HEAP_CORRUPTION ((NTSTATUS)0xC0000374L)

Heap is what C programs call their data memory managed by the C library.

In another folder Chose Tools - Folder Options - View - Reset All
Folders.This will fix 80% of corrupt settings, if you have any. I doubt it
will help because of the error message seems to suggest a naughty program
but it only takes 10 seconds to do.

If no luck;

Explorer runs lots of mini-applications, each file may have several third
party mini apps (called Shell Extensions) that are loaded that if file is in
the folder. Plus folders have them too (each folder has a specified folder
viewer program that loads to show you the folder).

Goto the folder and let Explorer crash.

Type in a command prompt (Press Ctrl + Shift + Escape, File menu - New Task
(Run) and type cmd)

tasklist /m /fi "imagename eq explorer.exe"

This will give you the list of files providing code to Explorer at that
moment. See if any aren't from microsoft.



tom said:
hi Chris

Thanks for the advice, but sadly the problem still happens.

tom

Chris Altmann said:
It might be a buggy icon thumbnail handler installed by Illustrator. Try
disabling thumbnails
http://www.howtogeek.com/howto/windows-vista/disable-thumbnail-previews-in-windows-vista-explorer/

tom said:
As above-

have a folder that contains 995 files of vector EPS files (for use in
adobe
illustrator).
total folder size is 171mb.

when i open it from the vista explorer it crashes and also if i try to
do
it
from with illustrator or photoshop.

so maybe there is a corrupt file in there somewhere? but how do i find
it?

or can vista not handle big folders?

annoyingly i can view and use the files on my old XP perfectly ok.

any help much appreciated!

these are some error codes that i have got from Event Viewer-

Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
0x4549b091, faulting module ntdll.dll, version 6.0.6000.16386, time
stamp
0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process
id
0x1644, application start time 0x01c77777f98d1f7d.

and

System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2007-04-05T11:54:31.000Z

EventRecordID 2490

Channel Application

Computer Turbo3

Security


- EventData

Explorer.EXE
6.0.6000.16386
4549b091
ntdll.dll
6.0.6000.16386
4549bdc9
c0000374
000af1c9
1644
01c77777f98d1f7d
Click to expand...
Click to expand...
Click to expand...
 
You could open a command prompt window to the folder and temporarily 'break'
the file association via:

ren *.EPS *.EPSX

then, if you can open the folder in explorer, you know it's not a size
issue, but specific to the file association. You can undo the break by
typing:

ren *.EPSX *.EPS

Then you can dig deeper per .'s post.


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]

tom said:
hi Chris

Thanks for the advice, but sadly the problem still happens.

tom

Chris Altmann said:
It might be a buggy icon thumbnail handler installed by Illustrator. Try
disabling thumbnails
http://www.howtogeek.com/howto/windows-vista/disable-thumbnail-previews-in-windows-vista-explorer/

tom said:
As above-

have a folder that contains 995 files of vector EPS files (for use in
adobe
illustrator).
total folder size is 171mb.

when i open it from the vista explorer it crashes and also if i try to
do
it
from with illustrator or photoshop.

so maybe there is a corrupt file in there somewhere? but how do i find
it?

or can vista not handle big folders?

annoyingly i can view and use the files on my old XP perfectly ok.

any help much appreciated!

these are some error codes that i have got from Event Viewer-

Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
0x4549b091, faulting module ntdll.dll, version 6.0.6000.16386, time
stamp
0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process
id
0x1644, application start time 0x01c77777f98d1f7d.

and

System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2007-04-05T11:54:31.000Z

EventRecordID 2490

Channel Application

Computer Turbo3

Security


- EventData

Explorer.EXE
6.0.6000.16386
4549b091
ntdll.dll
6.0.6000.16386
4549bdc9
c0000374
000af1c9
1644
01c77777f98d1f7d
Click to expand...
Click to expand...
Click to expand...
 
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