VISTA : error at startup of 'Windows Fax and Scan' (access denied)

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G

Guest

Every time I try to start up 'Windows Fax and Scan' I get an error 'access
denied to folder 'Documents'), although I am the only user on this machine an
although I have administrator rights. Then there is no other choice but
closing the application by clicking the error screen.

This problem occurs on a clean installation of Windows Vista Ultimate (Dutch
version).

The folder contains my new documents, and of course the documents I manually
transferred from my old XP-machine (including pics, video's and music). I
already tried to move the music files (as someone in this community
suggested), but this didn't help.

Does anyone has a suggestion of how to solve this problem ?
Thanks in advance.
Wim
 
Dear Russ,

I tried that yesterday several times and it didn't work neither.

After your message, I just retried and now it works....

Only difference compaired to yesterday is that meanwhile, I "played" bit
with some 'folder options' (activating and desactivating several options,
several times. After these changes I tried to start my own acount, and it did
not work. And now it still doesn't work.

But.. now executing it with the right-click 'Administrator'-option, it now
works for start up.

Thanks for your advise, by trying again it now works !

Wim

Russ Valentine said:
What happens if you elevate to run as an administrator?
--
Russ Valentine
[MVP-Outlook]
Wim said:
Every time I try to start up 'Windows Fax and Scan' I get an error 'access
denied to folder 'Documents'), although I am the only user on this machine
an
although I have administrator rights. Then there is no other choice but
closing the application by clicking the error screen.

This problem occurs on a clean installation of Windows Vista Ultimate
(Dutch
version).

The folder contains my new documents, and of course the documents I
manually
transferred from my old XP-machine (including pics, video's and music). I
already tried to move the music files (as someone in this community
suggested), but this didn't help.

Does anyone has a suggestion of how to solve this problem ?
Thanks in advance.
Wim
Click to expand...
Click to expand...
 
Was the path to your archive folder valid?
--
Russ Valentine
[MVP-Outlook]
Wim said:
Dear Russ,

I tried that yesterday several times and it didn't work neither.

After your message, I just retried and now it works....

Only difference compaired to yesterday is that meanwhile, I "played" bit
with some 'folder options' (activating and desactivating several options,
several times. After these changes I tried to start my own acount, and it
did
not work. And now it still doesn't work.

But.. now executing it with the right-click 'Administrator'-option, it now
works for start up.

Thanks for your advise, by trying again it now works !

Wim

Russ Valentine said:
What happens if you elevate to run as an administrator?
--
Russ Valentine
[MVP-Outlook]
Wim said:
Every time I try to start up 'Windows Fax and Scan' I get an error
'access
denied to folder 'Documents'), although I am the only user on this
machine
an
although I have administrator rights. Then there is no other choice but
closing the application by clicking the error screen.

This problem occurs on a clean installation of Windows Vista Ultimate
(Dutch
version).

The folder contains my new documents, and of course the documents I
manually
transferred from my old XP-machine (including pics, video's and music).
I
already tried to move the music files (as someone in this community
suggested), but this didn't help.

Does anyone has a suggestion of how to solve this problem ?
Thanks in advance.
Wim
Click to expand...
Click to expand...
Click to expand...
 
Russ,

I have the same problem. If I run Fax and Scan as Adminitrator, it works
fine. If I try to run it under my regular user account, I get a dialog box
that says that F&S cannot access my documents. I've tried to see if user
rights were getting in the way, and I've tried moving the location of the
archive files. No joy yet.

To assist with your (anticipated!) answer, I keep the Documents directory in
my E:\ partition.

One bizarre thing is that I notice that in the system priviledge window, the
folder is identified as "My Documents", whereas it is called just
"Documents". Maybe this is a clue, but I see no way of correcting this error
either...

Hope you can help!

Lyle

Russ Valentine said:
Was the path to your archive folder valid?
--
Russ Valentine
[MVP-Outlook]
Wim said:
Dear Russ,

I tried that yesterday several times and it didn't work neither.

After your message, I just retried and now it works....

Only difference compaired to yesterday is that meanwhile, I "played" bit
with some 'folder options' (activating and desactivating several options,
several times. After these changes I tried to start my own acount, and it
did
not work. And now it still doesn't work.

But.. now executing it with the right-click 'Administrator'-option, it now
works for start up.

Thanks for your advise, by trying again it now works !

Wim

Russ Valentine said:
What happens if you elevate to run as an administrator?
--
Russ Valentine
[MVP-Outlook]
Every time I try to start up 'Windows Fax and Scan' I get an error
'access
denied to folder 'Documents'), although I am the only user on this
machine
an
although I have administrator rights. Then there is no other choice but
closing the application by clicking the error screen.

This problem occurs on a clean installation of Windows Vista Ultimate
(Dutch
version).

The folder contains my new documents, and of course the documents I
manually
transferred from my old XP-machine (including pics, video's and music).
I
already tried to move the music files (as someone in this community
suggested), but this didn't help.

Does anyone has a suggestion of how to solve this problem ?
Thanks in advance.
Wim
Click to expand...
Click to expand...
Click to expand...
 
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