Vista - Email programm (OE)

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Guest

I could't send or delete an outgoing message. Due to ??? I couln't also send
further messages. The email is blocking anything.

Who could help?
I even tried to get a new account, to change the order ...
 
Unfortunately this is a common bug with Windows Mail.
Once you get a 'ghost' email stuck in the Outbox, and
it won't let you send anything, your options are quite limited.
If you don't feel comfortable doing the database deletion/regeneration
method that has been posted here numerous times, then your
only remaining option is to install and use a different email program.
Mozilla Thunderbird is free:
http://www.mozilla.com/en-US/thunderbird/

Gary VanderMolen
 
Tank you for your urgent reply. Could you give some details to
regernate/delet those databases?

Regards
Chris
 
This is from a recent post by Steve Cochran:
"The only solution so far is to wipe out the database. So go to
Tools | Options | Maintenance | Advanced | Store Folder to find the message
store location. Then move everything under that Windows Mail directory to
another directory. Then restart WinMail and it will open fresh with nothing
in the database. You can then add your accounts and if they work correctly
then you can use File | Import | Messages and choose WinMail format and
point to the directory to which you moved the files."

Gary VanderMolen
 
Chris said:
I could't send or delete an outgoing message. Due to ??? I couln't also send
further messages. The email is blocking anything.

Who could help?
I even tried to get a new account, to change the order ...
Click to expand...
 
I tried everything to remove those entries, but I am not able to do it. The
important entries are not movable. Do you have another tip for me.

Thanks,
Chris
 
First thing is to remove McAfee or Norton AV and antispam from the computer
if they exist. You may need to visit their website to fully uninstall the
product (for Norton see here:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039.
Then get something less invasive. There are a number of free antivirus
programs, but with any you have to disable email scanning. See
www.oehelp.com/OETips.aspx#3

You can also try compacting and repairing the database using my WMUtil
program (www.oehelp.com/WMUtil/).

After that, the only solution so far is to wipe out the database. So go to
Tools | Options | Advanced | Maintenance | Store Folder to find the message
store location. Then move everything under that Windows Mail directory to
another directory, so that the Windows Mail directory is completely empty.
Then restart WinMail and it will open fresh with nothing
in the database. You can then add your accounts and if they work correctly
then you can import messages from the directory to which you moved the files
back into WinMail (see www.oehelp.com/backup.aspx#wm2wm).

steve
 
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