Vista Does not recognize my RAM or Processor

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Guest

I got a VAIO laptop VGN SZ-440N with windows vista Business. When I started
the computer for the first time, I went to the control panel > system and it
listed my amount of ram and my processor. Since then, I've done alot of
deleting/installing.
I've also installed 1 gb more of memory (totaling 2gb). Now (in control
panel > system) it reads "Processor: Not Available" and
"Memory (RAM): Not Available"

I took out the extra GB of memory, reset the bios to defaults, then booted
up again, but it still says "not available"

Sony support said to do a full system restore, which seems crazy since its
working fine, and they have no idea why this is occuring.

Anyone have a fix or suggestion?
 
Normally to find out your CPU and Ram you right-click My Computer and select
Properties. General should be there, and things stated.
 
Well this is vista, and I have Aero running, so it doesn't work like it would
on XP.

When I click on "my computer" in windows explorer, it opens up the
properties (same window as control panel > system), and it says PROCESSOR:
UNAVAILABLE, RAM: UNAVAILIBLE.

That's my poit, it doesn't show those stated things.
 
You might try running sfc /scannow to see if it picks up any corrupted
files. What programs have you installed that report the same information?
 
I have no installed anything that reads the same information...both the bios
and the task manager seem to indicate the proper amount of ram, and the
proper processor, when possible.

I did attempt to update some of the software and drivers. Sony's website,
after choosing the correct model, will allow me to download the software. But
when I try to install it simply says "Software not for use with this model".
 
Try running sfc. The error message may not be correct, it may mean that it
isn't Vista compatible.
 
Hey CptnNemo... Have you ever received a solution to this problem? I have
the same symptoms... When I go to computer properties the processor is
showing "Not Available" and the memory is showing "Not Available".
 
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