Vista DNS problem with Router + Blue screen on driver update

  • Thread starter Thread starter Pradeep GanapathyRaj [MSFT]
  • Start date Start date
P

Pradeep GanapathyRaj [MSFT]

Background:
=========
I have a Vista laptop and a CompUSA router (at my house). I was having a XP
tablet PC which worked like a charm - I open it, plug in the Ethernet wire
and it gets connected, no problem. But with Vista, it doesn't work like
that. I have to POWER RESET my router everytime to get my internet
connectivity working. Without the power reset, my vista computer can see my
other computer on the network, but the DNS configuration somehow doesn't
seem to work

My computer details:
===============
Machine - Companq NC 8430 (2 GB memory)
Network adapter - Broadcom NetXTreme
Router - CompUSA router
<See image attached>

What I tried:
=========
I thought I may need to update the driver, so went to the Broadcom site and
downloaded the latest driver.
http://www.broadcom.com/docs/driver_download/570x/win_vista_32-10.8.0.0a.zip.
After this, the functionality seems to work OK. But Vista started
bluescreening every 4-5 hrs or whenever I went to standby and back (not sure
exactly what's the cause). So, I have now reverted back the driver install.

Any ideas/tips would help.

--
Thanx and regards
Pradeep GanapathyRaj [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
 
Hello Pradeep,

Some routers do have issues with Vista, particularly older models. Is your
firmware up to date? Do you manually assign an internal IP address to your
pc or does it get its LAN IP via DHCP from the router?

http://support.microsoft.com/kb/932134 There is a link within this KB
article to a utility to test your router.
 
Try running this Microsoft internet connectivity tool and see what your
results are.

http://www.microsoft.com/windows/using/tools/igd/default.mspx



--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!
 
Thanx Jane and Richard. I ran the connectivity check tool - it reported no
problems. I also looked at the KB Article:
http://support.microsoft.com/kb/928233 (which lots of people pointed me
to) - but that solves the problem of Vista not getting an IP address. In my
case - the vista machine DOES get an IP address - it just can't resolve URLs
(some problem with DNS).

My compusa router is http://fmi.compusa.com/driver.asp?SKU=313831 - note
that there are no firmware upgrades that are available (I got a cheap
router, what more can I expect :(

Any help would be useful !

--
Thanx and regards
Pradeep GanapathyRaj


Jane C said:
Hello Pradeep,

Some routers do have issues with Vista, particularly older models. Is
your
firmware up to date? Do you manually assign an internal IP address to
your
pc or does it get its LAN IP via DHCP from the router?

http://support.microsoft.com/kb/932134 There is a link within this KB
article to a utility to test your router.

--
Jane, not plain ;) 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP Windows Shell/User
Pradeep GanapathyRaj said:
Background:
=========
I have a Vista laptop and a CompUSA router (at my house). I was having a
XP
tablet PC which worked like a charm - I open it, plug in the Ethernet
wire
and it gets connected, no problem. But with Vista, it doesn't work like
that. I have to POWER RESET my router everytime to get my internet
connectivity working. Without the power reset, my vista computer can see
my
other computer on the network, but the DNS configuration somehow doesn't
seem to work

My computer details:
===============
Machine - Companq NC 8430 (2 GB memory)
Network adapter - Broadcom NetXTreme
Router - CompUSA router
<See image attached>

What I tried:
=========
I thought I may need to update the driver, so went to the Broadcom site
and
downloaded the latest driver.
http://www.broadcom.com/docs/driver_download/570x/win_vista_32-10.8.0.0a.zip.
After this, the functionality seems to work OK. But Vista started
bluescreening every 4-5 hrs or whenever I went to standby and back (not
sure
exactly what's the cause). So, I have now reverted back the driver
install.

Any ideas/tips would help.

--
Thanx and regards
Pradeep GanapathyRaj [MSFT]

This posting is provided "AS IS" with no warranties, and confers no
rights. Use of included script samples are subject to the terms specified
at http://www.microsoft.com/info/cpyright.htm
Click to expand...
Click to expand...
 
Back
Top