Vista Complete PC BackUp

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I attempted to run Complete PC BackUp and keep getting the following error,
"The filename, directory name, or volume label syntax is incorrect.
(0x8007007b)"
 
Can you give me the exact steps you followed to cause this error? I am
working with another customer who is getting the same error message, but he
is trying to launch System Restore, so I want to understand when this error
is occurring.

Thanks!
 
I go to control Panel, click on "backup and restore center, and then click on
"Backup my computer".It searches for backup device, I have a network
drivemade by Ximeta (NDAS..Netdisk). It finds and displays and tells me how
much space is available. I click, 'start backup'...I get message , 'preparing
to create back' and after about 10-15 seconds, I get error,Backup failed. and
"The filename,directory name, or volume lable syntaxisincorrect. (0x8007007B).
 
Can you do the following steps and email me the log file?

Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Asr,
create a new key called LogFileSetting

Under LogFileSetting, create a new DWORD value called EnableLogging.
Right-click that value, click Modify, and then enter 00000001 (hexadecimal)
or 1 (decimal)

Under LogFileSetting, create a new String value called LogPathName.
Right-click that value, click Modify, and then enter C:\asr.log

Now, reproduce the problem and send me the resulting asr.log file. When you
are done, delete the registry entry you created.

Also, can you send me a screenshot of your Disk Management screen? Please
use my email address minus "online."


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