Vista (Business) hangs Wanting to have (non-existent) Norton/Symantec produvts removed

[D.A. Tsenuf]

Tried to upgrade Win XP Pro system to Vista Business

Install stopped
Vista claims that Symantec/Norton products need to be removed

Although System came with Norton
Norton was removed at that time and Non Symantec product has been used since
There is NO TRACE of anything Norton or Symantec on the hard drive or the
Registry
EXCEPT for some references such as
"legacy navapspc" (which has a key referenced Norton Anti-Virus)

This key cannot be deleted
An error occurs when attempted



How do I get around this problerm ?

 

[Richard G. Harper]

Get a copy of the uninstaller/cleanup utility for your version of
Norton/Symantec from their web site and run it to clean up any leftover
messes.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

 

[Rick Rogers]

Hi,

Symclean for removing the leftover bits of Symantec software:
http://service4.symantec.com/SUPPORT/nsw.nsf/docid/2001101612274407

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[D.A. Tsenuf]

I ran that before I even came on this group
It stated that my system was clean


That fact that you need to run a cleaner to clean up after Norton products,
a problem that they have NOT solved in 20 years, is a prime reason for my
not using ANY of their products if I can help it

 

[D.A. Tsenuf]

Still trying to figure out why VISTA thinks I've got Norton/Symantec on my
system