Hello Jon,
Only you have full knowledge for your valid concerns...
Since you did not include specific detailed information what I shared will
achieve your desired outcome, regarding email and telephone numbers.
The Post / Responses within these Forums are from volunteers (Forum
Participants) just as you, not employees of Microsoft.
After the Official Release of Vista, for some peculiar reason, the numbers
of Apple / Mac supporters that have repeatedly made somewhat malicious
Post
attempting to discredit Vista's incredible inherent security and user
friendly functionalities have near polluted these Forums.
Apparently, Apple is now terrified after learning the enormous retail
sales
that Vista has experienced during the last several weeks... So, one never
knows who is making a Post or responding to Posted questions, and some are
junior high school students.
It requires quite some time for learning who makes very reliable
intelligent
Post and Responses, almost as flipping a coin. Perhaps, that is something
that makes these Forums interesting, maybe.