M
Mark
Hello,
I am having this problem with Vista 64 bits and an HP dv5t laptop that
came with the OS pre installed.
When I plug in USB devices such as USB thumb drives, or even USB
external hard drives (which have their own energy source) the computer
completely freezes. I have noticed this always when the computer has
resumed from hibernation. I can plug in the devices after a fresh boot
and they do not cause any problem.
Also, if I plug in the devices BEFORE resuming form hibernation (when
the laptop is completely turned off) and then resume, the devices work
OK and the system often does not freeze. Sometimes it freezes when it's
99% in the process of resuming. However, in those instances, I simply
force a shutdown with the power button, then power on the laptop, Vista
tells me that a previous resumption attempt failed, I instruct it to
reattempt and the laptop resumes without freezing.
I have run Windows Update and the laptop is up to date. The HP health
monitor also is run frequently and does not find any updated drivers.
Has anyone else experienced this?
Thanks in advance
P.S. There is no event logged about this and there is no problem
reported related to this by Windows' "Problem Reports and Solutions"
I am having this problem with Vista 64 bits and an HP dv5t laptop that
came with the OS pre installed.
When I plug in USB devices such as USB thumb drives, or even USB
external hard drives (which have their own energy source) the computer
completely freezes. I have noticed this always when the computer has
resumed from hibernation. I can plug in the devices after a fresh boot
and they do not cause any problem.
Also, if I plug in the devices BEFORE resuming form hibernation (when
the laptop is completely turned off) and then resume, the devices work
OK and the system often does not freeze. Sometimes it freezes when it's
99% in the process of resuming. However, in those instances, I simply
force a shutdown with the power button, then power on the laptop, Vista
tells me that a previous resumption attempt failed, I instruct it to
reattempt and the laptop resumes without freezing.
I have run Windows Update and the laptop is up to date. The HP health
monitor also is run frequently and does not find any updated drivers.
Has anyone else experienced this?
Thanks in advance
P.S. There is no event logged about this and there is no problem
reported related to this by Windows' "Problem Reports and Solutions"