Visioneer Paperport 3000 With Win98

  • Thread starter Thread starter Elizabeth
  • Start date Start date
E

Elizabeth

I have a Visioneer Paperport 3000 flatbed scanner and used it often
with Win95. When I switched to Win98, I installed the same software
that came with the scanner, and it worked but gave me error messages
after scans.

I had to get a new hard drive recently and reinstall Win98. I never
reinstalled the scanner software. I found on the Internet, not on the
Visioneer site but on a site for drivers, an updated driver for
Visioneer Paperport 3000 (3000.exe). Instructions said that the old
driver must be deleted before the new driver is installed. But I had
never installed the old driver.

So I went through the instructions, anyhow, and ensured that anything
they said to delete wasn't on my computer. Then I double clicked
3000.exe and got some warnings that this was not the right thing to
put on my computer. It also said that it was for Windows NT. I went
ahead and installed anyhow because I have GoBack software and knew I
could go back to before I installed it.

The installation didn't work at all, so I used GoBack, and I was back
where I started. I decided to try to install the original software I
had on CD, then follow instructions for updating the driver. But that
didn't work, either. I just got error messages, "Explorer has
performed an illegal operation . . . ." So I again used GoBack,

GoBack saved me, but I still can't use my scanner. Anyone know
anything about the Paperport 3000 and Win 98?

Thanks,
Beth
 
Elizabeth said:
I have a Visioneer Paperport 3000 flatbed scanner and used it often
with Win95. When I switched to Win98, I installed the same software
that came with the scanner, and it worked but gave me error messages
after scans.

I had to get a new hard drive recently and reinstall Win98. I never
reinstalled the scanner software. I found on the Internet, not on the
Visioneer site but on a site for drivers, an updated driver for
Visioneer Paperport 3000 (3000.exe). Instructions said that the old
driver must be deleted before the new driver is installed. But I had
never installed the old driver.

So I went through the instructions, anyhow, and ensured that anything
they said to delete wasn't on my computer. Then I double clicked
3000.exe and got some warnings that this was not the right thing to
put on my computer. It also said that it was for Windows NT. I went
ahead and installed anyhow because I have GoBack software and knew I
could go back to before I installed it.

The installation didn't work at all, so I used GoBack, and I was back
where I started. I decided to try to install the original software I
had on CD, then follow instructions for updating the driver. But that
didn't work, either. I just got error messages, "Explorer has
performed an illegal operation . . . ." So I again used GoBack,

GoBack saved me, but I still can't use my scanner. Anyone know
anything about the Paperport 3000 and Win 98?

Thanks,
Beth
Click to expand...

Did you get the driver from Visioneer Support?
https://visupport.visioneer.com/portal/ProductSupport/home/3000_homepage.html
 
I looked on Visioneer's site and couldn't find support for Paperport
3000. Thank you for that URL. Yes, I did look at it, and the
instructions I followed look like those. I think it would be simpler
if I just cough up the $10 to have an installation CD sent to me.

Beth
 
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