Viruses?

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I am using 3 virus checker;1=AVG Free 2=McAffe 3= Nortons.
2 Firewalls 1= Zone Alarm 2=R-Firewall
When I scan for viruses they all come back as clean (no virus) then I get a
message telling me that I have an infected computer,with the following virus
:---
Trojan Horse Dialer DBZ exe
Trojan Horse Generic WUE SRVJJE exe
Trojan Horse Generis WUE SRVYT exe
I have treid to locate these as it tells me that they are in documents &
settings\local settings\Temperory Internet Files\contents IE5\3JHJY8TZ
(bgates(1)exe

IE5\U4H3JTOJ

IE5\W43S5AQ2
This is driving me crazy.How is this possible when I use the above ???????

How can I remove them ???
 
Ted said:
I am using 3 virus checker;1=AVG Free 2=McAffe 3= Nortons.
2 Firewalls 1= Zone Alarm 2=R-Firewall
When I scan for viruses they all come back as clean (no virus) then I get a
message telling me that I have an infected computer,with the following virus
:---
Trojan Horse Dialer DBZ exe
Trojan Horse Generic WUE SRVJJE exe
Trojan Horse Generis WUE SRVYT exe
I have treid to locate these as it tells me that they are in documents &
settings\local settings\Temperory Internet Files\contents IE5\3JHJY8TZ
(bgates(1)exe

IE5\U4H3JTOJ

IE5\W43S5AQ2
This is driving me crazy.How is this possible when I use the above ???????

How can I remove them ???
Click to expand...
Please DON'T use any more than one antivirus on a pc as they will mess
each other up. This is a typical problem when using alot of antivirus's
on the same pc. I suggest you pick one out of the 3 you are using and
uninstall the others.

~Matthew Stoddart A+ 10yrs pc support~
 
First, You must know the difference between antivirus, firewall, and
antispyware...
Antivirus: A thing that searches for viruses, finds them and attempts
to do something.
Firewall: A friendly person who stands next to the door of your
computer and lets everybody in.
Especially windows firewall...
Antispyware: A thing that looks for things that generate popups, and
steal information about your PC.

Now, Having 3 antivirusses is a bad idea in the first place. I think
Norton is all you need...
But you decide on that...

If you are infected with ":---
Trojan Horse Dialer DBZ exe
Trojan Horse Generic...blablabla" and none of your antivirusses can
find it, it means you have a similar problem to the one i had
yesterday...

I downloaded a program that installed four other bad programs without
me knowing it, and ALL of the programs (except the one i wanted) Were
some crappy spyware that kept telling me to get an antispyware
program...
So it looks like the antispyware " Spyware Quake " Is the one who makes
spyware in the first place..

SO the awnser in short: You do not have what the popup tells you you
have, in otherwords, you are NOT infected with trojan horse dialers if
your antivirus cant find them, but you have Spyware/Adware/Malware that
tells you that you do so they get payed for making you buy somebodys
product...

All you really need to do is get StopZilla
(and your antivirusses will tell you that stopzilla is spyware, because
they dont want you to uninstall them... :-)...)

I am sure you can afford STOPzilla! if you could afford 2
antivirusses...
and if you didnt buy them, you can get stopzilla the same way...

www.stopzilla.com
Worked for me...

(Also, NEVER USE AVG FREE!!! or if you bought it, well, that one sucks
too)


And now I must stop typing or I will have to get my hand amputated...
Bye!
 
First off, uninstall McAfee and Norton completely.. having done that, hang
the respective CDs out side to scare off birds..

Now uninstall R-Firewall.. do the same with that CD too..

There is now a decent firewall and AV solution that will not conflict with
anything..

You have a problem with spyware.. so use spyware removers.. read on..


OK.. all of your Anti-virus solutions have been compromised to some degree
because you had too many running. so the first step is to run a one shot
virus remover.. I have found that Trend Housecall works for people..
download and run it..



http://housecall.trendmicro.com/



... select the 'online scan' and follow the directions given.



This takes a while to complete but is a necessary first step.



You will also need to download Spyware removal software.. Spybot and Adaware
are available at these websites.. both are free.. download and run them..
don't forget to check for updates after you have started them..



Adaware SE - http://www.lavasoftusa.com/software/adaware/



... and how to use it..
http://www.bleepingcomputer.com/tutorials/tutorial48.html



SpyBot S&D - http://www.safer-networking.org/



... and how to use it..
http://www.bleepingcomputer.com/tutorials/tutorial43.html



Spybot has the ability to immunize a system, but there is better for this
function, so download and run Spyware Blaster too.. again, check for
updates..



SpywareBlaster - http://www.javacoolsoftware.com/spywareblaster.html



... and how to use it..
http://www.bleepingcomputer.com/tutorials/tutorial49.html



Ewido Suite - http://www.ewido.net/en/ .. NOTE.. FOR Windows XP ONLY..



A trial version is available, and they also allow for an online scan



CWShredder will eliminate CoolWebSearch and variants.. there is a free
download here..



CWShredder.. http://www.intermute.com/spysubtract/cwshredder_download.html



To use CWShredder, simply start the program, use 'check for update' to make
sure you have the latest version, then hit 'fix.' It will check your system
against a list of current CWS variants, and fix any infections it finds.



Your system should be looking good now re. any spyware issue. As long as you
practice 'safe hex', you could get by with Zonealarm, AVG free, and
SpywareBlaster (updated). I do, as do all connected to my home network.
 
Ted said:
I am using 3 virus checker;1=AVG Free 2=McAffe 3= Nortons.
2 Firewalls 1= Zone Alarm 2=R-Firewall
When I scan for viruses they all come back as clean (no virus) then I get
a message telling me that I have an infected computer,with the following
virus
:---
Trojan Horse Dialer DBZ exe
Trojan Horse Generic WUE SRVJJE exe
Trojan Horse Generis WUE SRVYT exe
I have treid to locate these as it tells me that they are in documents &
settings\local settings\Temperory Internet Files\contents IE5\3JHJY8TZ
(bgates(1)exe
Click to expand...

As others have told you, only run one antivirus. Go through these
virus/malware removal steps systematically:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with either Sysclean or Multi_AV and also Ewido.

Make sure you do all the prep and finishing work and follow the instructions
to do all scans in Safe Mode.

You do not need to purchase any of the removal tools; they are all free.

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a professional computer repair
shop (not your local version of BigStoreUSA).

Malke
 
ONLY USE ONE VIRUS SCANNER - It's like driving a GM car and using VW parts -
there is far too much conflict and it jsut doesn't work!!! - A Good Norton or
Macaffee Virus program will check all your worms,spam,adware. Don't waste
your $$ on all the other programs !
 
Ted said:
I am using 3 virus checker;1=AVG Free 2=McAffe 3= Nortons.
Click to expand...


Two points here.

1. You should never have more than one anti-virus program running at the
same time. It's OK to have multipleanti-virus programs installed, if no more
than one is resident and the others are just used for occasional scans, but
that probably isn't the case here. If these are all running, you will
severely hurt your computer's performance, and--even more important--you may
have all sorts of problems casued by conflicts among them. The problems you
are experiencing are very likely because of this.

2. Not only are you hurting yourself by running three, but among those three
are the two anti-virus programs that are probably the worst and most
troublesome on the market--Norton and McAfee. If I were you, I would get rid
of both and stick with AVG. More is not necessarily better.

2 Firewalls 1= Zone Alarm 2=R-Firewall
Click to expand...


The same is true of firewall programs. Do not run more than one. You achieve
no extra protection, you incur the extra overhead of running two firewalls,
and you run the risk of conflicts between them.

See http://www.microsoft.com/athome/security/protect/firewall.mspx which
includes the following:

"Q. Should I use both the built-in firewall and a software firewall from a
different company on my Windows XP computer?

"A. No. Running multiple software firewalls is unnecessary for typical home
computers, home networking, and small-business networking scenarios. Using
two firewalls on the same connection could cause issues with connectivity to
the Internet or other unexpected behavior. One firewall, whether it is the
Windows XP Internet Connection Firewall or a different software firewall,
can provide substantial protection for your computer."

Also note that if you update your third-party firewall to a new version, the
update routine will probably turn it off first. If the Windows firewall
isn't running, you will temporarily be left with no running firewall, which
is very dangerous. So turn on the Windows firewall temporarily before doing
maintenance on your third-party firewall.

The Windows firewall monitors incoming traffic only. Almost any third-party
firewall will also monitor outbound traffic, stopping rogue programs trying
to call home, and is a better choice.

When I scan for viruses they all come back as clean (no virus) then I
get a message telling me that I have an infected computer,with the
following virus :---
Trojan Horse Dialer DBZ exe
Trojan Horse Generic WUE SRVJJE exe
Trojan Horse Generis WUE SRVYT exe
I have treid to locate these as it tells me that they are in
documents & settings\local settings\Temperory Internet Files\contents
IE5\3JHJY8TZ (bgates(1)exe

IE5\U4H3JTOJ

IE5\W43S5AQ2
Click to expand...

From what program do you get this message?

Also note that over and above your anti-virus and firewall perotection, you
need anti-spyware protection, which you've said nothing about. Here,
however, you *do* need multiple products to protect you, since no single one
catches everything. I recommend that you start out with a combination of

Spybot Search and Destroy

Adaware

Spyware Blaster.
 
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