Virus

  • Thread starter Thread starter Stanley
  • Start date Start date
S

Stanley

I think I have a virus on my computer that have gotten
into my system files and will not let me log on. I kept
getting a screen that tell me to logon in the safe mode,
safe mode with network, safe mode with command prompt,
log on last configuration, and normal log on, I tried
them all and the computer brought me back to the same
screen. I also, tried booting from my windows xp cd, the
cd drive light flashes, but the computer take me to the
same screen with the cd, can anyone help me.
 
Hi,

pls try this way:

Start your computer, when it just finishing POST, press
the F8 key immediately (Note: you only have 1 to 2
seconds to do so)to let it to boot in safe mode.
Wait for a while till the safe mode screen appeared. Then
select safe mode with network. If it can load windows in
that mode, go to symantec.com to have an on-line security
check. Follow the instructions from symantec for how to
remove the virus.

Hope it helps, good luck.

Peter
 
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