virus

  • Thread starter Thread starter w00189wr
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w00189wr

I have winxp home on my computer and been running NIS2003 for the past
year. All of a sudden, Norton comes up and says I have a virus,
created in 2002. It claims it is the PWS Hooker.Trojan. I cannot
remove it. I tried going to their site and downloading the fix for
Bigbear@mm but it claims my computer doesn't have this big bear. I
also went to the file: C:\Windows\System 32\Apihookdll.dll where NIS
says the virus is and tried to delete it, but a box says it can't be
deleted because the drive might be write protected or full or the virus
is running. I have the administrator rights but they seem to be greyed
out. I also closed system restore, but I still can't delete it. Do I
have to shut down "Go Back" also. What can I do and why has NIS just
found it. Also the box on the Desktop screen from Norton can't be
closed also. Any help.
 
I have winxp home on my computer and been running NIS2003 for the past
year. All of a sudden, Norton comes up and says I have a virus,
created in 2002. It claims it is the PWS Hooker.Trojan. I cannot
remove it. I tried going to their site and downloading the fix for
Bigbear@mm but it claims my computer doesn't have this big bear.
Click to expand...

i'm confused... if norton says you have PSW.Hooker.Trojan, then why are
you downloading a fix for 'Bigbear@mm' (are you sure you don't mean
bugbear?)? shouldn't you be getting the fix for PSW.Hooker.Trojan instead?
I
also went to the file: C:\Windows\System 32\Apihookdll.dll where NIS
says the virus is and tried to delete it, but a box says it can't be
deleted because the drive might be write protected or full or the virus
is running.
Click to expand...

it's probably the last one - the file is in use... generally this can
be circumvented by performing the desired action after booting into
safe mode... it's no guarantee, mind you, but it works fairly often..
 
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