-----Original Message-----
I have the trojan-startpage virus in my msconfd.dll
file. I have Norton and have tried to get rid of it
using there way, but it doesn't work. I need help. What
is this file for? Can I get rid of it?
.
I'm sure that if you follow these instructions to the
letter and in order you will remove it.Norton did not
become one of the biggest a/v software suppliers for
nothing.
The following instructions pertain to all current and
recent Symantec antivirus products, including the
Symantec AntiVirus and Norton AntiVirus product lines.
Disable System Restore (Windows Me/XP)
Update the virus definitions
Run a full system scan and record the file names detected
as Trojan.Bookmarker
Restart the computer in Safe mode
Search for the detected .dll file (Usually Msconfd.dll)
Rename the file and the extension
Restart the computer in Safe mode
Delete the value that was added to the registry
Run a full system scan and delete the files detected as
Trojan.Bookmarker
Reset the Internet Explorer Home page
Reset the Internet Explorer Search page
Remove the links from the Favorites folder
