Virus protection

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

the Virus protection under Malware protection shows that it is "Not
monitored" but I already have Internet Security which has virus protection.
When I would try to change it to "Monitor now" just to see if I would get
anywhere with that, Internet Explorer would appear "Windows Vista Security
Software Providers" recommending that I install security software which I
already have. It is running and shows there are no problems, but Windows
Security Center insists that I have none.
 
You didn't mention which software program provides your Anti-Virus
protection, but if you really have that installed, and you believe it's
running, and you feel that the protection center is reporting incorrectly,
and you're running Vista as your OS, then try this :

Run a cmd prompt as administrator.

Enter the following command: winmgmt /verifyrepository
which checks the integrity of the WMI database and let us know the results.
If your on XP the above command won't work however.

Windows Defender does not provide Anti-Virus protection.
 
I have Kaspersky Internet Security. When I did the cmd prompt, the
description reads "WMI repository verification failed ... Access denied"

Thanks.
 
OK, no problem, you have a corrupted WMI database that needs rebuilding...
that's the shared info area that various security programs use to interface
to the system as far as monitoring their status goes, and it's fairly
common at least on Vista... LOL

Run this command (again as an administrator): winmgmt /salvagerepository
The first time you run this it will fail. It will issue stop commands to
the services causing it to fail. It might take a couple minutes for the
services to shut down. Run the command again. Sometimes it takes up to
5 tries before it finally completes on its own.
Reboot your system, and you should be OK.
Let us know how you make out.
 
Ok, I did that. It shows what each of these does

/verifyrepository [<path>]
/salvagerepository
/resetrepository

but that's it. computer did not restart.
Thanks
 
You'll have to re-boot the system yourself for your new database to become
active. You're welcome... let us know if Defender is up to date as well.
Here are the current "About Windows Defender" version levels:

Windows Defender Version: 1.1.1593.0

Engine Version: 1.1.2803.0

Definition Version: 1.21.2840.5


--

Regards, Dave

Ok, I did that. It shows what each of these does

/verifyrepository [<path>]
/salvagerepository
/resetrepository

but that's it. computer did not restart.
Thanks


Dave M said:
OK, no problem, you have a corrupted WMI database that needs
rebuilding...
that's the shared info area that various security programs use to
interface
to the system as far as monitoring their status goes, and it's fairly
common at least on Vista... LOL

Run this command (again as an administrator): winmgmt
/salvagerepository
The first time you run this it will fail. It will issue stop commands
to
the services causing it to fail. It might take a couple minutes for the
services to shut down. Run the command again. Sometimes it takes up to
5 tries before it finally completes on its own.
Reboot your system, and you should be OK.
Let us know how you make out.
Click to expand...
Click to expand...
 
Ok, I resatrted the computer, and it continues to show that "Windows Defender
is turned off" which I can't turn on, I but I already have an anti-spyware
through Kaspersky Internet Security, and Virus protection not found, which I
also alerady have through Kaspersky Internet Security. the funny thing is I
have the same Kaspersky running in the laptop and there are no problems, but
with the desktop it's a problem.


Dave M said:
You'll have to re-boot the system yourself for your new database to become
active. You're welcome... let us know if Defender is up to date as well.
Here are the current "About Windows Defender" version levels:

Windows Defender Version: 1.1.1593.0

Engine Version: 1.1.2803.0

Definition Version: 1.21.2840.5


--

Regards, Dave

Ok, I did that. It shows what each of these does

/verifyrepository [<path>]
/salvagerepository
/resetrepository

but that's it. computer did not restart.
Thanks


Dave M said:
OK, no problem, you have a corrupted WMI database that needs
rebuilding...
that's the shared info area that various security programs use to
interface
to the system as far as monitoring their status goes, and it's fairly
common at least on Vista... LOL

Run this command (again as an administrator): winmgmt
/salvagerepository
The first time you run this it will fail. It will issue stop commands
to
the services causing it to fail. It might take a couple minutes for the
services to shut down. Run the command again. Sometimes it takes up to
5 tries before it finally completes on its own.
Reboot your system, and you should be OK.
Let us know how you make out.
--

Regards, Dave


john wrote:
I have Kaspersky Internet Security. When I did the cmd prompt, the
description reads "WMI repository verification failed ... Access
denied"

Thanks.


:

You didn't mention which software program provides your Anti-Virus
protection, but if you really have that installed, and you believe
it's
running, and you feel that the protection center is reporting
incorrectly,
and you're running Vista as your OS, then try this :

Run a cmd prompt as administrator.

Enter the following command: winmgmt /verifyrepository
which checks the integrity of the WMI database and let us know the
results.
If your on XP the above command won't work however.

Windows Defender does not provide Anti-Virus protection.
--

Regards, Dave


john wrote:
the Virus protection under Malware protection shows that it is "Not
monitored" but I already have Internet Security which has virus
protection.
When I would try to change it to "Monitor now" just to see if I would
get
anywhere with that, Internet Explorer would appear "Windows Vista
Security
Software Providers" recommending that I install security software
which
I
already have. It is running and shows there are no problems, but
Windows
Security Center insists that I have none.
Click to expand...
Click to expand...
Click to expand...
 
I read back through our posts and I missed "Access Denied" in your second
post. Can we try that again starting at "verifyrepository". When you run
the command prompt you have to right click the shortcut and chose run as an
administrator (UAC) providing the password I believe... I'm still on XP,
sorry for my lack of Vista experience. If it comes back and tells you the
repository is inconsistent then proceed with "salvagerepository".
--

Regards, Dave

Ok, I resatrted the computer, and it continues to show that "Windows
Defender
is turned off" which I can't turn on, I but I already have an
anti-spyware
through Kaspersky Internet Security, and Virus protection not found,
which I
also alerady have through Kaspersky Internet Security. the funny thing
is I
have the same Kaspersky running in the laptop and there are no problems,
but
with the desktop it's a problem.


Dave M said:
You'll have to re-boot the system yourself for your new database to
become
active. You're welcome... let us know if Defender is up to date as
well.
Here are the current "About Windows Defender" version levels:

Windows Defender Version: 1.1.1593.0

Engine Version: 1.1.2803.0

Definition Version: 1.21.2840.5


--

Regards, Dave

Ok, I did that. It shows what each of these does

/verifyrepository [<path>]
/salvagerepository
/resetrepository

but that's it. computer did not restart.
Thanks


:

OK, no problem, you have a corrupted WMI database that needs
rebuilding...
that's the shared info area that various security programs use to
interface
to the system as far as monitoring their status goes, and it's fairly
common at least on Vista... LOL

Run this command (again as an administrator): winmgmt
/salvagerepository
The first time you run this it will fail. It will issue stop commands
to
the services causing it to fail. It might take a couple minutes for
the
services to shut down. Run the command again. Sometimes it takes up
to
5 tries before it finally completes on its own.
Reboot your system, and you should be OK.
Let us know how you make out.
--

Regards, Dave


john wrote:
I have Kaspersky Internet Security. When I did the cmd prompt, the
description reads "WMI repository verification failed ... Access
denied"

Thanks.


:

You didn't mention which software program provides your Anti-Virus
protection, but if you really have that installed, and you believe
it's
running, and you feel that the protection center is reporting
incorrectly,
and you're running Vista as your OS, then try this :

Run a cmd prompt as administrator.

Enter the following command: winmgmt /verifyrepository
which checks the integrity of the WMI database and let us know the
results.
If your on XP the above command won't work however.

Windows Defender does not provide Anti-Virus protection.
--

Regards, Dave


john wrote:
the Virus protection under Malware protection shows that it is "Not
monitored" but I already have Internet Security which has virus
protection.
When I would try to change it to "Monitor now" just to see if I
would
get
anywhere with that, Internet Explorer would appear "Windows Vista
Security
Software Providers" recommending that I install security software
which
I
already have. It is running and shows there are no problems, but
Windows
Security Center insists that I have none.
Click to expand...
Click to expand...
Click to expand...
 
No success. It just says, "Access denied"
I'm sure you understand what the problem is. I already have Kaspersky
Internet Security which already has anti-spyware and virus protection, but
Windows Defender pops up in red showing that spyware and other malware
protection is not monitored and virus protection is not found. When I would
try to turn either on, it doesn't let me.

Thanks.


Dave M said:
I read back through our posts and I missed "Access Denied" in your second
post. Can we try that again starting at "verifyrepository". When you run
the command prompt you have to right click the shortcut and chose run as an
administrator (UAC) providing the password I believe... I'm still on XP,
sorry for my lack of Vista experience. If it comes back and tells you the
repository is inconsistent then proceed with "salvagerepository".
--

Regards, Dave

Ok, I resatrted the computer, and it continues to show that "Windows
Defender
is turned off" which I can't turn on, I but I already have an
anti-spyware
through Kaspersky Internet Security, and Virus protection not found,
which I
also alerady have through Kaspersky Internet Security. the funny thing
is I
have the same Kaspersky running in the laptop and there are no problems,
but
with the desktop it's a problem.


Dave M said:
You'll have to re-boot the system yourself for your new database to
become
active. You're welcome... let us know if Defender is up to date as
well.
Here are the current "About Windows Defender" version levels:

Windows Defender Version: 1.1.1593.0

Engine Version: 1.1.2803.0

Definition Version: 1.21.2840.5


--

Regards, Dave


john wrote:
Ok, I did that. It shows what each of these does

/verifyrepository [<path>]
/salvagerepository
/resetrepository

but that's it. computer did not restart.
Thanks


:

OK, no problem, you have a corrupted WMI database that needs
rebuilding...
that's the shared info area that various security programs use to
interface
to the system as far as monitoring their status goes, and it's fairly
common at least on Vista... LOL

Run this command (again as an administrator): winmgmt
/salvagerepository
The first time you run this it will fail. It will issue stop commands
to
the services causing it to fail. It might take a couple minutes for
the
services to shut down. Run the command again. Sometimes it takes up
to
5 tries before it finally completes on its own.
Reboot your system, and you should be OK.
Let us know how you make out.
--

Regards, Dave


john wrote:
I have Kaspersky Internet Security. When I did the cmd prompt, the
description reads "WMI repository verification failed ... Access
denied"

Thanks.


:

You didn't mention which software program provides your Anti-Virus
protection, but if you really have that installed, and you believe
it's
running, and you feel that the protection center is reporting
incorrectly,
and you're running Vista as your OS, then try this :

Run a cmd prompt as administrator.

Enter the following command: winmgmt /verifyrepository
which checks the integrity of the WMI database and let us know the
results.
If your on XP the above command won't work however.

Windows Defender does not provide Anti-Virus protection.
--

Regards, Dave


john wrote:
the Virus protection under Malware protection shows that it is "Not
monitored" but I already have Internet Security which has virus
protection.
When I would try to change it to "Monitor now" just to see if I
would
get
anywhere with that, Internet Explorer would appear "Windows Vista
Security
Software Providers" recommending that I install security software
which
I
already have. It is running and shows there are no problems, but
Windows
Security Center insists that I have none.
Click to expand...
Click to expand...
Click to expand...
 
Hi john, sorry to hear you still having such problems;

Windows Defender has no red popup for monitoring anti-spyware or anti-virus
on your system as far as I know. I believe what you're seeing is the
Windows Security Center that's telling you that, not Defender. When we get
another Vista user, maybe Engle/dean-dean, to look here, perhaps he can get
you squared away with running elevated privilege. I know Engel had some
problems with his first attempt under Vista. :o)

The security center should recognize Kaspersky as well as any other
A-V/A-S/Firewall unless it's been substituted by an alternative, as for
instance Norton's has done in the past although I don't think they still
are and I've not heard of Kaspersky doing that either.

Here's the relevant docs on the UAC access to the command prompt requiring
specific elevated privilege beyond just admin. in Vista if it helps:

User Account Control Settings
Starting with Windows Vista, Under User Account Control (UAC) access token
filtering can affect which operations are allowed in WMI namespaces or what
data is returned. Under UAC, all accounts in the local Administrators
group, run with a standard user access token, also known as UAC access
token filtering. An administrator account can run a script with elevated
privilege-"Run as Administrator".

That information was referenced from the Winmgmt documentation for Vista
here: http://msdn2.microsoft.com/en-us/library/aa394525.aspx

--

Regards, Dave

No success. It just says, "Access denied"
I'm sure you understand what the problem is. I already have Kaspersky
Internet Security which already has anti-spyware and virus protection,
but
Windows Defender pops up in red showing that spyware and other malware
protection is not monitored and virus protection is not found. When I
would
try to turn either on, it doesn't let me.

Thanks.


Dave M said:
I read back through our posts and I missed "Access Denied" in your
second
post. Can we try that again starting at "verifyrepository". When you
run
the command prompt you have to right click the shortcut and chose run as
an
administrator (UAC) providing the password I believe... I'm still on XP,
sorry for my lack of Vista experience. If it comes back and tells you
the
repository is inconsistent then proceed with "salvagerepository".
--

Regards, Dave

Ok, I resatrted the computer, and it continues to show that "Windows
Defender
is turned off" which I can't turn on, I but I already have an
anti-spyware
through Kaspersky Internet Security, and Virus protection not found,
which I
also alerady have through Kaspersky Internet Security. the funny thing
is I
have the same Kaspersky running in the laptop and there are no
problems,
but
with the desktop it's a problem.


:

You'll have to re-boot the system yourself for your new database to
become
active. You're welcome... let us know if Defender is up to date as
well.
Here are the current "About Windows Defender" version levels:

Windows Defender Version: 1.1.1593.0

Engine Version: 1.1.2803.0

Definition Version: 1.21.2840.5


--

Regards, Dave


john wrote:
Ok, I did that. It shows what each of these does

/verifyrepository [<path>]
/salvagerepository
/resetrepository

but that's it. computer did not restart.
Thanks


:

OK, no problem, you have a corrupted WMI database that needs
rebuilding...
that's the shared info area that various security programs use to
interface
to the system as far as monitoring their status goes, and it's
fairly
common at least on Vista... LOL

Run this command (again as an administrator): winmgmt
/salvagerepository
The first time you run this it will fail. It will issue stop
commands
to
the services causing it to fail. It might take a couple minutes for
the
services to shut down. Run the command again. Sometimes it takes
up
to
5 tries before it finally completes on its own.
Reboot your system, and you should be OK.
Let us know how you make out.
--

Regards, Dave


john wrote:
I have Kaspersky Internet Security. When I did the cmd prompt, the
description reads "WMI repository verification failed ... Access
denied"

Thanks.


:

You didn't mention which software program provides your Anti-Virus
protection, but if you really have that installed, and you believe
it's
running, and you feel that the protection center is reporting
incorrectly,
and you're running Vista as your OS, then try this :

Run a cmd prompt as administrator.

Enter the following command: winmgmt /verifyrepository
which checks the integrity of the WMI database and let us know the
results.
If your on XP the above command won't work however.

Windows Defender does not provide Anti-Virus protection.
--

Regards, Dave


john wrote:
the Virus protection under Malware protection shows that it is
"Not
monitored" but I already have Internet Security which has virus
protection.
When I would try to change it to "Monitor now" just to see if I
would
get
anywhere with that, Internet Explorer would appear "Windows Vista
Security
Software Providers" recommending that I install security software
which
I
already have. It is running and shows there are no problems, but
Windows
Security Center insists that I have none.
Click to expand...
Click to expand...
Click to expand...
 
Thanks again for your attempts to help.
It is frustrating as you know.
I hope that "Engel" sees the post.

Take care.


Dave M said:
Hi john, sorry to hear you still having such problems;

Windows Defender has no red popup for monitoring anti-spyware or anti-virus
on your system as far as I know. I believe what you're seeing is the
Windows Security Center that's telling you that, not Defender. When we get
another Vista user, maybe Engle/dean-dean, to look here, perhaps he can get
you squared away with running elevated privilege. I know Engel had some
problems with his first attempt under Vista. :o)

The security center should recognize Kaspersky as well as any other
A-V/A-S/Firewall unless it's been substituted by an alternative, as for
instance Norton's has done in the past although I don't think they still
are and I've not heard of Kaspersky doing that either.

Here's the relevant docs on the UAC access to the command prompt requiring
specific elevated privilege beyond just admin. in Vista if it helps:

User Account Control Settings
Starting with Windows Vista, Under User Account Control (UAC) access token
filtering can affect which operations are allowed in WMI namespaces or what
data is returned. Under UAC, all accounts in the local Administrators
group, run with a standard user access token, also known as UAC access
token filtering. An administrator account can run a script with elevated
privilege-"Run as Administrator".

That information was referenced from the Winmgmt documentation for Vista
here: http://msdn2.microsoft.com/en-us/library/aa394525.aspx

--

Regards, Dave

No success. It just says, "Access denied"
I'm sure you understand what the problem is. I already have Kaspersky
Internet Security which already has anti-spyware and virus protection,
but
Windows Defender pops up in red showing that spyware and other malware
protection is not monitored and virus protection is not found. When I
would
try to turn either on, it doesn't let me.

Thanks.


Dave M said:
I read back through our posts and I missed "Access Denied" in your
second
post. Can we try that again starting at "verifyrepository". When you
run
the command prompt you have to right click the shortcut and chose run as
an
administrator (UAC) providing the password I believe... I'm still on XP,
sorry for my lack of Vista experience. If it comes back and tells you
the
repository is inconsistent then proceed with "salvagerepository".
--

Regards, Dave


john wrote:
Ok, I resatrted the computer, and it continues to show that "Windows
Defender
is turned off" which I can't turn on, I but I already have an
anti-spyware
through Kaspersky Internet Security, and Virus protection not found,
which I
also alerady have through Kaspersky Internet Security. the funny thing
is I
have the same Kaspersky running in the laptop and there are no
problems,
but
with the desktop it's a problem.


:

You'll have to re-boot the system yourself for your new database to
become
active. You're welcome... let us know if Defender is up to date as
well.
Here are the current "About Windows Defender" version levels:

Windows Defender Version: 1.1.1593.0

Engine Version: 1.1.2803.0

Definition Version: 1.21.2840.5


--

Regards, Dave


john wrote:
Ok, I did that. It shows what each of these does

/verifyrepository [<path>]
/salvagerepository
/resetrepository

but that's it. computer did not restart.
Thanks


:

OK, no problem, you have a corrupted WMI database that needs
rebuilding...
that's the shared info area that various security programs use to
interface
to the system as far as monitoring their status goes, and it's
fairly
common at least on Vista... LOL

Run this command (again as an administrator): winmgmt
/salvagerepository
The first time you run this it will fail. It will issue stop
commands
to
the services causing it to fail. It might take a couple minutes for
the
services to shut down. Run the command again. Sometimes it takes
up
to
5 tries before it finally completes on its own.
Reboot your system, and you should be OK.
Let us know how you make out.
--

Regards, Dave


john wrote:
I have Kaspersky Internet Security. When I did the cmd prompt, the
description reads "WMI repository verification failed ... Access
denied"

Thanks.


:

You didn't mention which software program provides your Anti-Virus
protection, but if you really have that installed, and you believe
it's
running, and you feel that the protection center is reporting
incorrectly,
and you're running Vista as your OS, then try this :

Run a cmd prompt as administrator.

Enter the following command: winmgmt /verifyrepository
which checks the integrity of the WMI database and let us know the
results.
If your on XP the above command won't work however.

Windows Defender does not provide Anti-Virus protection.
--

Regards, Dave


john wrote:
the Virus protection under Malware protection shows that it is
"Not
monitored" but I already have Internet Security which has virus
protection.
When I would try to change it to "Monitor now" just to see if I
would
get
anywhere with that, Internet Explorer would appear "Windows Vista
Security
Software Providers" recommending that I install security software
which
I
already have. It is running and shows there are no problems, but
Windows
Security Center insists that I have none.
Click to expand...
Click to expand...
Click to expand...
 
....another thing I think we should consider, if the WMI repository turns
out to be OK, although I haven't seen it before is this:

Windows Defender says "Service has stopped" when the application is
launched:

If you are using a third party spyware/malware program, it may disable the
Windows Defender service. To start the Windows Defender service again,
perform the following:

1. Click Start, Type Run. (You can also use Win Key + R)
2. Type services.msc
3. Right-click Windows Defender service and Click Start.

To Stop the Windows Defender application, you can follow the same steps,
and Stop it.

However, if you don't want to use the program at all, change the Startup
type to "Manual" from the Services Properties. Right-click Windows
Defender, and click Properties to see the option.

from http://support.microsoft.com/kb/555957
--

Regards, Dave

No success. It just says, "Access denied"
I'm sure you understand what the problem is. I already have Kaspersky
Internet Security which already has anti-spyware and virus protection,
but
Windows Defender pops up in red showing that spyware and other malware
protection is not monitored and virus protection is not found. When I
would
try to turn either on, it doesn't let me.

Thanks.


Dave M said:
I read back through our posts and I missed "Access Denied" in your
second
post. Can we try that again starting at "verifyrepository". When you
run
the command prompt you have to right click the shortcut and chose run as
an
administrator (UAC) providing the password I believe... I'm still on XP,
sorry for my lack of Vista experience. If it comes back and tells you
the
repository is inconsistent then proceed with "salvagerepository".
--

Regards, Dave

Ok, I resatrted the computer, and it continues to show that "Windows
Defender
is turned off" which I can't turn on, I but I already have an
anti-spyware
through Kaspersky Internet Security, and Virus protection not found,
which I
also alerady have through Kaspersky Internet Security. the funny thing
is I
have the same Kaspersky running in the laptop and there are no
problems,
but
with the desktop it's a problem.


:

You'll have to re-boot the system yourself for your new database to
become
active. You're welcome... let us know if Defender is up to date as
well.
Here are the current "About Windows Defender" version levels:

Windows Defender Version: 1.1.1593.0

Engine Version: 1.1.2803.0

Definition Version: 1.21.2840.5


--

Regards, Dave


john wrote:
Ok, I did that. It shows what each of these does

/verifyrepository [<path>]
/salvagerepository
/resetrepository

but that's it. computer did not restart.
Thanks


:

OK, no problem, you have a corrupted WMI database that needs
rebuilding...
that's the shared info area that various security programs use to
interface
to the system as far as monitoring their status goes, and it's
fairly
common at least on Vista... LOL

Run this command (again as an administrator): winmgmt
/salvagerepository
The first time you run this it will fail. It will issue stop
commands
to
the services causing it to fail. It might take a couple minutes for
the
services to shut down. Run the command again. Sometimes it takes
up
to
5 tries before it finally completes on its own.
Reboot your system, and you should be OK.
Let us know how you make out.
--

Regards, Dave


john wrote:
I have Kaspersky Internet Security. When I did the cmd prompt, the
description reads "WMI repository verification failed ... Access
denied"

Thanks.


:

You didn't mention which software program provides your Anti-Virus
protection, but if you really have that installed, and you believe
it's
running, and you feel that the protection center is reporting
incorrectly,
and you're running Vista as your OS, then try this :

Run a cmd prompt as administrator.

Enter the following command: winmgmt /verifyrepository
which checks the integrity of the WMI database and let us know the
results.
If your on XP the above command won't work however.

Windows Defender does not provide Anti-Virus protection.
--

Regards, Dave


john wrote:
the Virus protection under Malware protection shows that it is
"Not
monitored" but I already have Internet Security which has virus
protection.
When I would try to change it to "Monitor now" just to see if I
would
get
anywhere with that, Internet Explorer would appear "Windows Vista
Security
Software Providers" recommending that I install security software
which
I
already have. It is running and shows there are no problems, but
Windows
Security Center insists that I have none.
Click to expand...
Click to expand...
Click to expand...
 
Ok, that takes care of it entirely.
Kaspersky takes care of everything.

I appreciated your help with that. It irritates me, though, why the problem
insisted that I wasn't protected because I have Kaspersky and it is clearly
running great, as is the laptop.

Ugh.
Thanks again.


Dave M said:
....another thing I think we should consider, if the WMI repository turns
out to be OK, although I haven't seen it before is this:

Windows Defender says "Service has stopped" when the application is
launched:

If you are using a third party spyware/malware program, it may disable the
Windows Defender service. To start the Windows Defender service again,
perform the following:

1. Click Start, Type Run. (You can also use Win Key + R)
2. Type services.msc
3. Right-click Windows Defender service and Click Start.

To Stop the Windows Defender application, you can follow the same steps,
and Stop it.

However, if you don't want to use the program at all, change the Startup
type to "Manual" from the Services Properties. Right-click Windows
Defender, and click Properties to see the option.

from http://support.microsoft.com/kb/555957
--

Regards, Dave

No success. It just says, "Access denied"
I'm sure you understand what the problem is. I already have Kaspersky
Internet Security which already has anti-spyware and virus protection,
but
Windows Defender pops up in red showing that spyware and other malware
protection is not monitored and virus protection is not found. When I
would
try to turn either on, it doesn't let me.

Thanks.


Dave M said:
I read back through our posts and I missed "Access Denied" in your
second
post. Can we try that again starting at "verifyrepository". When you
run
the command prompt you have to right click the shortcut and chose run as
an
administrator (UAC) providing the password I believe... I'm still on XP,
sorry for my lack of Vista experience. If it comes back and tells you
the
repository is inconsistent then proceed with "salvagerepository".
--

Regards, Dave


john wrote:
Ok, I resatrted the computer, and it continues to show that "Windows
Defender
is turned off" which I can't turn on, I but I already have an
anti-spyware
through Kaspersky Internet Security, and Virus protection not found,
which I
also alerady have through Kaspersky Internet Security. the funny thing
is I
have the same Kaspersky running in the laptop and there are no
problems,
but
with the desktop it's a problem.


:

You'll have to re-boot the system yourself for your new database to
become
active. You're welcome... let us know if Defender is up to date as
well.
Here are the current "About Windows Defender" version levels:

Windows Defender Version: 1.1.1593.0

Engine Version: 1.1.2803.0

Definition Version: 1.21.2840.5


--

Regards, Dave


john wrote:
Ok, I did that. It shows what each of these does

/verifyrepository [<path>]
/salvagerepository
/resetrepository

but that's it. computer did not restart.
Thanks


:

OK, no problem, you have a corrupted WMI database that needs
rebuilding...
that's the shared info area that various security programs use to
interface
to the system as far as monitoring their status goes, and it's
fairly
common at least on Vista... LOL

Run this command (again as an administrator): winmgmt
/salvagerepository
The first time you run this it will fail. It will issue stop
commands
to
the services causing it to fail. It might take a couple minutes for
the
services to shut down. Run the command again. Sometimes it takes
up
to
5 tries before it finally completes on its own.
Reboot your system, and you should be OK.
Let us know how you make out.
--

Regards, Dave


john wrote:
I have Kaspersky Internet Security. When I did the cmd prompt, the
description reads "WMI repository verification failed ... Access
denied"

Thanks.


:

You didn't mention which software program provides your Anti-Virus
protection, but if you really have that installed, and you believe
it's
running, and you feel that the protection center is reporting
incorrectly,
and you're running Vista as your OS, then try this :

Run a cmd prompt as administrator.

Enter the following command: winmgmt /verifyrepository
which checks the integrity of the WMI database and let us know the
results.
If your on XP the above command won't work however.

Windows Defender does not provide Anti-Virus protection.
--

Regards, Dave


john wrote:
the Virus protection under Malware protection shows that it is
"Not
monitored" but I already have Internet Security which has virus
protection.
When I would try to change it to "Monitor now" just to see if I
would
get
anywhere with that, Internet Explorer would appear "Windows Vista
Security
Software Providers" recommending that I install security software
which
I
already have. It is running and shows there are no problems, but
Windows
Security Center insists that I have none.
Click to expand...
Click to expand...
Click to expand...
 
Back
Top