From: "Nishwa" <
[email protected]>
| First time user here, bear with me..
|
| Something got into my XP home edition. Web pages started taking forever
if
| they load at all. Startup and shut down taking longer too. I've run my
| existing and updated Ad-ware, SpyBot S&D, and WebRoot Spy Sweeper, no
| different operating results.
|
| Did a system restore in a safe mode to an earlier date and things ran
| quicker initially, usually bringing up a main web page. But, to go
beyond
| that initial page is fruitless. I don't see anything in add/remove
programs
| that seems ugly.
|
| Because I can't download useful tools or information on the infected
| machine, I'm lost at what to do now and I'd like to try some things on
my own
| so any suggestions would be appreciated. Thanks.
|
If you are using any version of Sun Java that is prior to JRE Version 5.0,
then you are strongly urged to remove any/all versions that are prior to
JRE
Version 5.0. There are vulnerabilities in them and they are actively
being exploited.
It is possible that is how you got infected with malware.
Therefore, it is highly suggested that if there are any prior versions of
Sun Java
to Version 5 on the PC that they be removed and Sun Java JRE Version 5.0
Update 6
be installed ASAP.
http://www.java.com/en/download/manual.jsp
For non-viral malware...
Please download, install and update the following software...
* Ad-aware SE v1.06
http://www.lavasoft.de/
http://www.lavasoftusa.com/
http://www.lavasoft.de/ms/index.htm
* SpyBot Search and Destroy v1.4
http://security.kolla.de/
http://www.safer-networking.org/microsoft.en.html
* SuperAntiSpyware
http://www.superantispyware.com/superantispywarefreevspro.html
After the software is updated, I suggest scanning the system in Safe Mode.
I also suggest downloading, installing and updating BHODemon for any
Browser Helper Objects
that may be on the PC.
* BHODemon
http://www.majorgeeks.com/downloadget.php?id=3550&file=11&evp=245a87539eea8ed6904332b4b8b8442d
For viral malware...
* Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe
To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close
Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }
NOTE: You may have to disable your software FireWall or allow WGET.EXE to
go through your
FireWall to allow it to download the needed AV vendor related files.
C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in
Normal Mode.
This way all the components can be downloaded from each AV vendor's web
site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and
Reboot the PC.
You can choose to go to each menu item and just download the needed files
or you can
download the files and perform a scan in Normal Mode. Once you have
downloaded the files
needed for each scanner you want to use, you should reboot the PC into
Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want
to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal
Mode.
When the menu is displayed hitting 'H' or 'h' will bring up a more
comprehensive PDF help
file.
http://www.ik-cs.com/multi-av.htm
Additional Instructions:
http://harrisonrj.home.comcast.net/step_by_step_pc_cleaning_process.htm#Step_3_%96_Getting_Help
* * * Please report back your results * * *
