Virus problem

  • Thread starter Thread starter Steve
  • Start date Start date
S

Steve

Hi
I keep getting a message saying that I've got a virus, I've run my virus
scan and also Ad-Aware and Spybot S&D but nothing can delete it. The message
says

' Virus Identified as I-Worm/Bagle.F is found in file G:\ SYSTEM VOLUME
INFORMATION\_RESTORE{E2ECA3DS-D7BO-498C-BFB8-4B5F2907B7SE}\RP159\A0019767.EX
E'

To remove this virus please run AVG for Windows.

The antivirus programme detects the virus but does'nt give the option to
remove or quarantine it

Anyone suggest what I can do?

TIA
Steve
 
Steve said:
Hi
I keep getting a message saying that I've got a virus, I've run my virus
scan and also Ad-Aware and Spybot S&D but nothing can delete it. The message
says

' Virus Identified as I-Worm/Bagle.F is found in file G:\ SYSTEM VOLUME
INFORMATION\_RESTORE{E2ECA3DS-D7BO-498C-BFB8-4B5F2907B7SE}\RP159\A0019767.EX
E'

To remove this virus please run AVG for Windows.

The antivirus programme detects the virus but does'nt give the option to
remove or quarantine it

Anyone suggest what I can do?

TIA
Steve
Click to expand...
It's in your System Volume Restore folder. Google that, or wait ten
minutes, and a half dozen people will post links on McAfee and Symantec as
to how to disable that.

- Jack the Bear.
 
Steve said:
Hi
I keep getting a message saying that I've got a virus, I've run my
virus scan and also Ad-Aware and Spybot S&D but nothing can delete
it. The message says

' Virus Identified as I-Worm/Bagle.F is found in file G:\ SYSTEM
VOLUME
INFORMATION\_RESTORE{E2ECA3DS-D7BO-498C-BFB8-4B5F2907B7SE}\RP159\A0019767.EX
E'

To remove this virus please run AVG for Windows.

The antivirus programme detects the virus but does'nt give the option
to remove or quarantine it

Anyone suggest what I can do?

TIA
Steve
Click to expand...

*Turn Off* System Restore
*Reboot*
*Scan* with AV
*Turn On* Systeme Restore
 
Jack the Bear said:
INFORMATION\_RESTORE{E2ECA3DS-D7BO-498C-BFB8-4B5F2907B7SE}\RP159\A0019767.EX
It's in your System Volume Restore folder. Google that, or wait ten
minutes, and a half dozen people will post links on McAfee and Symantec as
to how to disable that.

- Jack the Bear.
Click to expand...

The group's got me talking to myself again......
If no one else will send some links, try these:

How to disable or enable Windows XP System Restore
http://www.brookers.co.nz/SUPPORT/CD-Rom/XP System Restore.htm

Disabling System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm

Disabling or enabling Windows Me System Restore
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001012513122239

Disabling or enabling Windows XP System Restore
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039

Careful of wordwrap on the Symantec links.

- Jack.
 
Jack the Bear said:
INFORMATION\_RESTORE{E2ECA3DS-D7BO-498C-BFB8-4B5F2907B7SE}\RP159\A0019767.EX

The group's got me talking to myself again......
If no one else will send some links, try these:

How to disable or enable Windows XP System Restore
http://www.brookers.co.nz/SUPPORT/CD-Rom/XP System Restore.htm

Disabling System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm

Disabling or enabling Windows Me System Restore
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001012513122239

Disabling or enabling Windows XP System Restore
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039

Careful of wordwrap on the Symantec links.
Click to expand...
Cheers Jack, that cleared the problem up
Steve
 
Steve said:
Hi
I keep getting a message saying that I've got a virus, I've run my virus
scan and also Ad-Aware and Spybot S&D but nothing can delete it. The message
says

' Virus Identified as I-Worm/Bagle.F is found in file G:\ SYSTEM VOLUME
INFORMATION\_RESTORE{E2ECA3DS-D7BO-498C-BFB8-4B5F2907B7SE}\RP159\A0019767.EX
E'

To remove this virus please run AVG for Windows.

The antivirus programme detects the virus but does'nt give the option to
remove or quarantine it

Anyone suggest what I can do?

TIA
Steve
Click to expand...

The system volume information is a hidden folder. You need to go to
the windows knowledge base and determine how gain access to it. It
varies based on your OS and file system (FAT32 or NTFS). After you
gain access, have AVG search that directory through "tests" "custom
test" and go c:\system volume information. Scan and clean. Good
luck.
 
Back
Top