virus or windows problem ?

  • Thread starter Thread starter KK
  • Start date Start date
K

KK

Hi,

When I switch on my PC I get a message box appear ..... "Windows Installer
, Preparing to Install" . A moment later I get another box "Norton
Antivirus 2005 - does not support the repair feature, please re-install" . I
click cancel & all seems OK.

I get the smae problem whenever I try to start MS Word, or MS Excel ,
(sometimes the messages are repaeted 2 or 3 times). Again if I just click on
'cancel' all seems ok.

Is this a virus ?, or a windows problem ?

What am I supposed to re-install, the MS programs or Norton ?

I have Norton antivirus, spybot & adaware, all up to date and they do not
find any problems.

All advice greatly appreciated, & thanks in advance.

K
 
Thanks for this advice, & I've downloaded the prog.

I'm not sure I understand what it does though - I've read the help file -
what is the difference between running the installer cleanup (which requires
the prog to be re-installed afterwards) , or just uninstalling then
re-installing the prog?

Confused

K
 
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