D
Daniel
Hi everybody,
my friend's PC seems to be infected.
Unfortunately, Windows Defender or Avast stalls whenever I try to run them.
Then, the only way to make the PC work again is to perform a hard restart.
I try to have an on-line scan from the Symantec site, to no avail. The PC
stalls again.
Now, when Avast always seems to stall on either of the following files :
system32/ntmarta.dll
or
System32/ntoskrnl.exe
Is ntmarta.dll a "straight" file or is it a virus ? Just for a try I tried
to rename it, but could not do it. An errror message indicated that I do not
have the rights to do so...
Anyone ?
Thank you very much in advance for your kind help and suggestions.
with best regards,
Daniel (newbie when it comes to PC infections)
my friend's PC seems to be infected.
Unfortunately, Windows Defender or Avast stalls whenever I try to run them.
Then, the only way to make the PC work again is to perform a hard restart.
I try to have an on-line scan from the Symantec site, to no avail. The PC
stalls again.
Now, when Avast always seems to stall on either of the following files :
system32/ntmarta.dll
or
System32/ntoskrnl.exe
Is ntmarta.dll a "straight" file or is it a virus ? Just for a try I tried
to rename it, but could not do it. An errror message indicated that I do not
have the rights to do so...
Anyone ?
Thank you very much in advance for your kind help and suggestions.
with best regards,
Daniel (newbie when it comes to PC infections)