virus help

  • Thread starter Thread starter louise
  • Start date Start date
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louise

i tried to restore my computer to a earlier time said i
had virus so reinstall couldnt take place now when my
computer is left idle a pop up appears saying i have
trojen horse dialer in volume file :( it says to scan avg
which ive done but it says i have no virus someone please
help its driving me nuts :( i have tried reinstalling to
earlier time but pop up still happens
 
louise said:
i tried to restore my computer to a earlier time said i
had virus so reinstall couldnt take place now when my
computer is left idle a pop up appears saying i have
trojen horse dialer in volume file :( it says to scan avg
which ive done but it says i have no virus someone please
help its driving me nuts :( i have tried reinstalling to
earlier time but pop up still happens
Click to expand...

If it says that the trojan is in 'system volume information' then this means
that the problem is within one of your 'restore points' thus it is that an
AVG-scan will not detect it, whereas the AVG-resident-shield will see it.

Assuming that above is correct, then to solve the problem;
Turn of 'System Restore', reboot, turn on 'System Restore', reboot

Note; to access options for SR, 'Control Panel' / System Icon / 'System
Restore' tab
 
-----Original Message-----


If it says that the trojan is in 'system volume information' then this means
that the problem is within one of your 'restore points' thus it is that an
AVG-scan will not detect it, whereas the AVG-resident- shield will see it.

Assuming that above is correct, then to solve the problem;
Turn of 'System Restore', reboot, turn on 'System Restore', reboot

Note; to access options for SR, 'Control Panel' / System Icon / 'System
Restore' tab

thanx to mano geezer to i tried that but failed ty
Click to expand...
anyway :)
 
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