I unfortunately received the trojan virus whilst having avast anti-virus on
my system. In turn I downloaded Windows LivecareOne which i don't think is
very good because my system is very slow and keeps crashing. Any suggestions
for a downloadable programme that will clean the trojan properly and return
it to its full potential running power....
Thanks a lot people (you would be really helping me coz i am getting close
to throwing my computer!) Hmmm....
1.)Crap Cleaner - Free
http://www.filehippo.com/download_ccleaner/
If Windows Defender is utilized go to Applications, under Utilities
uncheck "Windows Defender".
2.)Download David H. Lipman's MULTI_AV.EXE from the URL:
http://www.pctipp.ch/downloads/sicherheit/35905/multi_av_scanning_tool.html
Further information can be found here:
http://www.elephantboycomputers.com/page2.html#Multi-AV
Additional Instructions:
http://pcdid.com/Multi_AV.htm
3.)Valuable advice from an AV expert, David H. Lipman
http://www.claymania.com/removal-trojan-adware.html
Question:
"Is it advisable to turn off System Restore while cleaning the OS using
AV/A-S, and if so, when do you turn it off and then on?
Also is it was recommended to delete all restore point during this
procedure?"
David H. Lipman:
"I used to be convinced that one should dump the System restore cache PRIOR
to cleaning a system. However after many discussions and based upon
personal tests and experience, I have come to the conclusion that this
should be done AFTER a system is cleaned.
Here's the problem. Most malware are binary files that the System Restore
cache will create a backup of in restore points. When one gets infected,
copies of the infector are now stored in the System Restore cache. If you
clean the system then restore to a prior Restore Point that contains
infectors, the OS become re-infected.
If you clean a PC and don't expect to restore to a previous Restore Point
then eventually the infected files will cache-out. In that situation, one
does NOT need to dump the System Restore cache.
If you dump the System Restore cache PRIOR to cleaning the system, you will
also remove a fall back point. That is, if during the cleanup the system
becomes unstable, you will not be able to restore the system from a
previous Restore Point. If you did restore the system
back to that state, you can clean the system differently such that the
system won't become unstable and/or unusable. Thus an infected Restore
Point is better than no Restore Point at all.
Later, when the system is cleaned and verified to be stable, you can then
dump the System Restore cache, reboot the PC and then re-enable the system
Restore cache and subsequently manually create an initial Restore Point.
Thus it is better the dump the cache AFTER and not BEFORE the system has
been cleaned of malware."
Be guided accordingly.
Good luck