Long time no post, hope you are all doing OK. Thought I'd have a good old fashioned whinge about something, and see if any of you have the same problem.
Bascially, this throttling business is a bloody nightmare!! Somehow VM have managed to be even more crafty, incompetent and unhelpful than NTL, who were the masters of doing nothing and making you pay for it.
I get the 10mb/s lark these days having been with NTL broadband for 10 years or so now, since 512kb was the medium package. Essentially, once I have downloaded a 700mb movie, I then get a quarter of my 10mb for the rest of the day.
And don't let them fool you into thinking it stops a 9pm, they throttle you willy-nilly for no reason at all for as long as they want. At half 11 I'm still throttled, having downloaded a 700mb movie at about 4pm.
What is the point in paying for 10mb/s if you only get it for 10 minutes?! Its a joke, I don't know how its legal. I know its all in the contracts, but with no rival cable company there is no alternative.
Try this on for size Virgin: If the point of this 'throttling' is to reduce the traffic, why is your 50mb/s service - the one that will be bought solely by heavily internet-reliant users - free of any bloody restrictions!? Its extortion really, trying to force people who are exasperated by obscene download limits to pay more lucrative amounts a month for the privilege of having a full service, which they should get all along.
Up yours Virgin. I would leave, but we are with their phone and TV services too in a triple package thing so a next move has to be considered more carefully.
Bascially, this throttling business is a bloody nightmare!! Somehow VM have managed to be even more crafty, incompetent and unhelpful than NTL, who were the masters of doing nothing and making you pay for it.
I get the 10mb/s lark these days having been with NTL broadband for 10 years or so now, since 512kb was the medium package. Essentially, once I have downloaded a 700mb movie, I then get a quarter of my 10mb for the rest of the day.
And don't let them fool you into thinking it stops a 9pm, they throttle you willy-nilly for no reason at all for as long as they want. At half 11 I'm still throttled, having downloaded a 700mb movie at about 4pm.
What is the point in paying for 10mb/s if you only get it for 10 minutes?! Its a joke, I don't know how its legal. I know its all in the contracts, but with no rival cable company there is no alternative.
Try this on for size Virgin: If the point of this 'throttling' is to reduce the traffic, why is your 50mb/s service - the one that will be bought solely by heavily internet-reliant users - free of any bloody restrictions!? Its extortion really, trying to force people who are exasperated by obscene download limits to pay more lucrative amounts a month for the privilege of having a full service, which they should get all along.
Up yours Virgin. I would leave, but we are with their phone and TV services too in a triple package thing so a next move has to be considered more carefully.