debbie said:
I am using Office 2000 SR1 professional. I am unable to
get the power point program to show a slideshow. I have
ppt files from another version and thought this was the
problem. However, when I make a new file and try to show
the slides nothing happens. The program hangs up on the
first slide and stays there forever. I uninstalled and
then reinstalled the program. Any other advice as to what
the problem is and how to fix it?
Thanks,
Thanks for testing on a new file, Debbie. That would have been one of
the first troubleshooting steps we'd have asked that you try. So you're
ahead of the game!
It's a bit odd for PPT to stall on the first slide--just sitting
there--especially in all presentations. I assume that your slides have
their transitions set to advance with mouseclick and the mouse isn't
doing the trick, is that the case? If that's not it, I suppose it's
possible that automatic transitions were set to, say, 10 minutes instead
of 10 seconds. That could definitely make it seem hung.
The
presentations aren't set to Kiosk mode in Slide Show/Set up Show, are
they?
One thing I'd probably try is changing hardware acceleration settings
http://www.rdpslides.com/pptfaq/FAQ00129.htm and updating the video
drivers.
Also, you might boot into Safe Mode and see what happens when you try to
show a presentation there. It will look ugly, but it's often a good
test.
Let's see, what else? Oh, try updating to the latest version of DirectX.
You might also check and see what's running in the background on your
computer. I can see something like this happening because of some virus
scan programs. Also, in PPT, what's the interval for saving AutoRecovery
files (under Tools/Options/Save)? Oooooh, and do you have a printer
driver installed on this computer (as described at
http://www.rdpslides.com/pptfaq/FAQ00034.htm)? You might also try the
other things listed on that page.
If none of that does the trick, holler back.
