View History from Contact View

  • Thread starter Thread starter CarwashRon
  • Start date Start date
C

CarwashRon

I can no longer add to or view history in the Contact view in Business
Manager. How do I restore those functions?
 
Do you mean from within a BCM contact record or from the Communication
History view? It sounds like clearing the forms cache might be a good first
step.

Click TOOLS, OPTIONS, OTHER tab, ADVANCED OPTIONS button, CUSTOM FORMS
button (at bottom), MANAGE FORMS button, then the CLEAR CACHE. Click
OK/APPLY to get out of all the menus and then close and restart Outlook.

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
(e-mail address removed)
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
www.pinpointtools.com
 
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